Phone
(02) 66280505
Results (02) 6628 0950
Book Online
Fax
Privacy
Hours
8.30 am – 5.00pm Mon-Fri
9.00am – 11.00am Saturday
‘On call’ other hours
Express Clinic
For repeat prescriptions, please call between 8.30am and 9am.
See below for more details
Address
Our Services
Health and Wellness
Routine check ups, screening, improved lifestyle and fitness
Chronic Disease
Systematic management of long term conditions such as diabetes, heart disease, kidney disease, lung disease and osteoarthritis
Urgent Care
Our acute care service caters for any illness or injury in our regular patients requiring on-the-day care
Elderly health
Support for elderly patients including visits to residential aged care and help with accessing my aged care
Mother and Baby
Shared antenatal care and newborn health checks
Home Visits
24 Hr On Call with home visits available when required in our area for regular patients
Children's Health
Immunisations, check ups, illness and behavioural issues in kids
Skin cancer surgery
Skin cancer checks and surgery for skin lesions
Sports Medicine
Injuries, exercises, fitness and rehabilitation
Workplace Health
Management of workplace injuries and Workcover claims of all types
On Call
24hr phone advice and after hours consultations in surgery or at home if required for urgent conditions
Travel Medicine
Advice and immunisations for people travelling overseas. We are a regsitered Yellow Fever Vaccination centre.
Women's Health
Contraception, conception, antenatal shared care, and menopausal symptoms
Men's Health
Supporting optimal men’s health though every age
Mental Health
Richer and more meaningful lives for people struggling with thoughts and feelings
Dietetics
We have a dietician on our team who can assist with weight loss, food intolerances, allergies, and eating for health
Urgent Care and After Hours Care
One of our doctors is always ‘on-call’ and available to patients of the clinic 24 hours a day for urgent medical attention or advice.
If you call the clinic outside of normal hours, a recorded message will contain the after hours number of the on-call doctor. Sometimes it can be helpful just to get advice from someone you know. If you or your family member need to be seen, the doctor may open up the clinic and consult with you there, or visit you at home.
In medical emergencies the ambulance should be called on 000 immediately, before also calling the on-call doctor.
If for some reason the on-call doctor cannot be reached and urgent care is required, the nearest accident and emergency centre is at Lismore Base Hospital or Ballina District Hospital.
The charge for after hours visit is available below.
Making an appointment
For urgent or acute appointments, where you have an illness, injury or condition that needs to be seen today, ring
02 6628 0505 (24 hours)
Routine appointments can be booked online
Repeat Prescriptions and the Express Clinic
If you need a repeat prescription for a regular medication that we have previously prescribed, please ring the clinic on 02 66280505 between 8.30am and 9.00am. Please note that this repeat prescription service is not available for pain medication and sleeping tablets, and you must have been seen for a face to face consultation in the clinic in the last 12 months. If you are not eligible, or requires a pain medication or sleeping tablet, you will need a routine face to face appointment.
MyMedicare is a new federal government program that enable patients to register with a particular general practice of their choice.
MyMedicare patients will have access to:
- greater continuity of care with your registered practice, improving health outcomes
- longer Medicare Benefit Scheme (MBS) funded telehealth consultations with your GP
- triple bulk billing incentive for longer MBS telehealth consultations for children under 16, pensioners, and concession card holders
- more regular visits from your GP and better care planning for people living in a residential aged care home
Start the registration process in your Medicare Online Account or Express Plus Medicare Mobile app.
Clinic News
See more news on our Facebook page
Our Alstonville Clinic Team
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Dr Tony Lembke GPTony has been a partner GP at the Alstonville Clinic since 1993. His alternative calling was as a magician. He was the Sydney University Medical Society Donkey Kong Champion in 1983, and RACGP GP of the Year in 2012. He has two sons and two daughters. As a long time rugby coach for Lismore City and a Wallabies supporter, he is trying to learn resilience.
Dr Luke Hogan GPLuke has been a partner at Alstonville Clinic since 2015. He also enjoys teaching junior doctors who are going through GP training. He grew up on the north coast and loves living back here again with his wife and tribe of five mischievous children. He is often spotted running with his double running pram and spends many a late night planting vegetables by head-torch. Two of the things on his bucket list include planting a rainforest on his 10 acres that can rival Dr Leslie's, and to finally complete his A.Mus in Piano which he has been saying he will complete since he was 17!
Dr Vicki Liu GPDr Vicki Liu has enjoyed life in the Northern Rivers since 2009, after completing her B. Medical Science (Honours) at Sydney University and then a Graduate Medical degree (MBBS) at University of QLD. She completed her Diploma of Obstetrics and Gynaecology at Lismore Base Hospital and has been part of the team at Alstonville Clinic since 2011. She enjoys all aspects of General Practice and is certified to insert the Implanon and Mirena. In her 'spare' time she usually ends up chasing her escapee cows around the locality, and juggles work with looking after three kids, with the occasional spot of hockey, hiking, and playing musical instruments.
Dr Alison Skimmings GPAlison has cared for the community of Alstonville for more than 20 years. When not here, you will probably find her at the Ballina Hockey Club, where she is a life member and 'the pride of hockey'. She gets to play sport with her three daughters!
Dr Joshua Kingston GPJosh came to Alstonville Clinic in 2014 as a GP Registrar and has been with the Clinic ever since passing his Fellowship examination (with flying colours). When not at the clinic, you'll have trouble keeping up with Josh, on his bike or chasing his young son Silas.
Dr Caitlin Witt GPCaitlin joined the Alstonville Clinic as a registrar in February 2018. She has a degree in Advertising, Film & Television production (QUT 2008) which was incredibly useless for her postgraduate degree in Medicine (Griffith University 2012). She quite likes medicine and might keep doing it for the next few decades.
Dr Anika StrahanDr Anika Strahan moved to Alstonville in 2018 with her husband and four young children. After attending university in Brisbane and then doing both hospital training and GP training in Sydney, she has eagerly decided to settle in this beautiful area. Outside of work, Anika enjoys spending time exploring the coastline with her family, watching and also playing sport with the kids and dabbling in farm life. Anika really loves all areas of general practice and especially working in the close knit Alstonville community.
Dr Tom LucenaAfter graduating from Alstonville High Tom bounced around the country to study and work. It took him over a decade to realise he was silly to leave and is now sensibly back with his equally silly wife. His favourite books are the Sherlock Holmes series and he can’t think of a better job than chatting to people all day and trying to untangle the mysteries of life and the human body. Tom’s splits his spare time evenly between surfing, drinking coffee, and repairing things his dog has broken.
Dr Justin PannuJustin joins us after 6 years on the Gold Coast, where he completed a Doctor of Medicine at Griffith University and did his internship at GC University Hospital, Robina and Logan Hospitals. He undertook his initial medical training in Canada, however he hopes to obtain Australian citizenship in future. He has now chosen to specialise in general practice as he is keen to see positive health outcomes in his local community. Justin enjoyed both the beach lifestyle and the plentiful sunshine on the Gold Coast and has now moved to the northern NSW area to further explore this beautiful part of the world, in particular, the local golf courses.-
Janeen Morris Practice ManagerJaneen is the practice manager and also leads the nursing team in the clinic. She has worked here since 2007. Find her bush walking with her family when she's not running the show.
Wren Casement Practice NurseWren brings her inuring experience to us from the UK via Lightening Ridge. Need an opal? or some macadamias?
Lyn Wade Practice NurseLyn is a north coast local, and is a senior member of our nursing team. Find her kayaking, or more likely spoiling her grandchildren.
Joni Mackenzie RNJoni brings extensive experience in community nursing to the Alstonville Clinic team. As well as a fantastic laugh!Natasha Tutticci
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Janeen Morris Practice ManagerJaneen is the practice manager and also leads the nursing team in the clinic. She has worked here since 2007. Find her bush walking with her family when she's not running the show.Reception Team The Front LineWelcome to the Alstonville Clinic! Our solutions focused reception team are the main liaison point between patients and our nurses, doctors and allied health providers. If you have a question, please ask one of our friendly reception staff for assistance. Accounts - Angela Marriott, Karan Tucker... Receptionists - Kerrilee Brown, Regan Vidler, Sue Bryant, Narelle Clark, Jodie Dardengo, Julie Spinks, Fiona Toghill.
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Carolyn Davis DietitianCarolyn is an Accredited Dietitian, with a special interest in weight loss, food allergies and intolerances (including coeliac disease), and diets for people with special needs, such as kidney disease, diabetes and cancer.
Title Address Description Alstonville Clinic61 Main St, Alstonville NSW 2477, Australia 
Alstonville Clinic,
61 Main St
Alstonville
02 66280505
The Annexe4 The Avenue, Alstonville NSW 2477, Australia Your Medical Home
The Alstonville Clinic is accountable for the care of you and your family for all your health needs
Accessibile Care
All our patients with acute care needs can be seen by seen by one of our doctors each day.Routine appointments can also be scheduled with any of our doctors at any time in the future. Patients with long term and more complex conditions are managed proactively through our ‘Annexe’ chronic conditions stream.
For exisiting patients of our clinic, our ‘on call’ doctor is available 24 hours for urgent phone advice or consultation.
Person Centred Care
Our clinic focuses on the health needs of our patients. We understand that people and their families benefit from support to improve their ability to manage their own health wherever possible. We adopt a shared decision making approach.We have a Patient Advisory Group to inform us about areas where we can improve.
Comprehensive Care
Our team includes general practitioners with a comprehensive set of skills, registered nurses, chronic condition managers, and allied health..The clinic has served the Alstonville Community for more than fifty years, and many of our doctors have been here for more than twenty years.
Coordinated Care
We aim to ensure that all our patients can access the care team they need to best manage their health. The Clinic has strong partnerships with local specialists, physiotherapists, psychologists, exercise physiologist, podiatrists and other health providers.
For patients with more complex needs, our ‘care manager’ at the Annexe assists in coordinating their care.
Quality and Safety
Our clinic is committed to continuous quality improvement, and is nationally recognised as a leading practice.Our Patient Safety program acknowledges that their is always capacity to improve our care, and we endeavour to make our systems as safe as possible.
All our doctors participate in Professional Development Programs and are Fellows or Members or Registrars of the Royal Australian College of General Practitioners.
Our Fees
Fees are calculated using a standard ‘gap’ above the medicare rebate. The charge will be more for more procedures and longer appointments, but the out of pocket gap will be the same. For patients who have registered their banking details with medicare, we can arrange for the medicare rebate to be automatically transferred back into your account, usually overnight.
Some consultations, including specific care planning appointments at the Annexe, and children aged 5 years and under, are charged directly to medicare, and incur no gap.
If you are unsure, or have difficulties in meeting your bill, you should ask the receptionist or the doctor.
Standard
Bill is medicare rebate + 'gap' payment$50 gap- The full amount for your consultation is payable on the day of service. The standard out of pocket gap for a consultations at the Alstonville Clinic is $50. The charge for a service therefore will be the rebate provided by Medicare plus an additional $50. Currently, the charge for a standard consultation is $93.90, of which $43.90 is available as a rebate from Medicare.
- The gap for an extended consultation is $65 – the fee is $149.90, of which the rebate is $84.90.
- A discounted out of pocket gap of $40 is available for Health Care Card holders and people on a Commonwealth pension. The discounted charge for a standard consultation is $83.90, and for an extended consultation is $124.90.
- Additional services, such as biopsies, ECGs or spirometry, will be charged as ‘Medicare rebate only’, so there is no additional gap payment.
Some services, such as surgical procedures or infusions, application of a plater cast,and insertion of a Mirena IUCD, may attract an additional, non-rebatable fee. Please check with reception when booking your appointment.
- Home Visits (In Hours) have an $80 out of pocket gap.
Children 5 years and under
Children are 'bulk billed'$0- Children aged 5 and under have no gap payment for all appointments in normal surgery hours.
- The full amount of the consultation will be directly billed from Medicare and no payment will be required on the day.
- After hours consultations for children have the usual after hours gap fee.
After Hours
For exisiting patients only$100 gap- For existing patients of the clinic, a ‘doctor-on-call’ is available for urgent advice and consultation after normal surgery hours.
- After hours consultations are charged at the Medicare rebate plus an additional maximum $100 gap, so patients will be at most $100 out of pocket.
- An invoice for the total amount will be sent during normal business hours after the consultation. There is no need to pay on the day, and the rebate portion of the fee can be claimed back from Medicare before paying your account.
General Practice Australia
The Alstonville Clinic has the highest level accreditation with General Practice Australia
NCPHN
The Alstonville Clinic participates in the North Coast Primary Health Network medical home program.
APCC
The Alstonville Clinic was a founding participant in the Australian Primary Care Collaboratives
ACMH
Partner practice of The Australian Centre for the Medical Home
Well done to Joni our diabetic educator for running this diabetes clinic and enhancing the health of our Alstonville patients! Here is a short video of her wonderful job helping our patients as interviewed by APNA (Australian Primary Healthcare Nurses Association).
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Love it Joni!
Well done Joni!!!
Fabulous Joni. Well done 👏 ✔
Such a beautiful lady! Well done Joni
Well done Joni ❤️
Brilliant Joni 🙌
Well done Joni. That's so exciting. You're amazing and the patients love you ❤️
Congrats Joni - I enjoyed my session with you and learnt a lot.
Yas Joni 🙌
Good on you Joni 😀
You’re a legend
Well done Joni, you have come a long way since our SVH days, keep up the good work.
Great work Joni - your passion and enthusiasm is contagious!
👏
Living with diabetes was the worse ever. Finally got relieved of it for good. Honestly speaking, it's high time we start looking at natural supplements. Yes I was cured with one through the help of a natural healthcare practitioner. Doctor Sylvester
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We are having intermittent phone outages this morning. If you need urgent care and are known to our clinic please attend in person if the phone lines are not working. ... See MoreSee Less
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Is it only with OPTUS phones? 😅
We are sad to announce we are soon to farewell 2 valued staff members as they retire - our much loved Narelle from reception and Anne who has been an immense help at our Annexe with memory assessments. We wish them a much deserved happy retirement and we also wish Dr Lydia all the best for her maternity leave! Here is our Nov/Dec newsletter from the desk of our busy Practice Manager and head nurse Janeen. ... See MoreSee Less
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And just to publically acknowledge how wonderful Narelle has been to us as well. Always noticing when we had worked through our lunch breaks and not had time to eat and offering to get us lunch/drinks etc…. That kindness always made a huge difference to those days Narelle. Not just the physical food but someone noticing that the day had been challenging and checking in. Thank you!!
Thank you Narelle for your attention to all, and your kindness. You will be missed. Enjoy your retirement!
Happy retirement Narelle Thank you so much for your kindness and care Enjoy your family 🥰
Farewell ladies you will be missed. Narelle thank you so much for always being so kind, always up for a chat and being such a happy and professional face when everyone came to the desk. Enjoy your retirement and family time 🥰
No Narelle! What will we do without you? Thank you so much for years of caring for my family. You were so appreciated and will be so missed by the Hackett/Collings family. All the best for a great retirement. You deserve it xx
Happy retirement! You will be missed, Narelle! Thankyou for being so caring to me and and my little one over the years and always slotting us in when we need it xx
Johnny and I will miss you Narelle you have been such a great asset to the clinic have a great retirement 💕
Enjoy your retirement Narelle especially your beautiful family. It was wonderful working with you and a special thank you for your kindness to my family ❤️ Lots of love and good wishes 🌹🌿
Happy retirement to you both. Narelle you were always so professional always with a happy face. You both will be missed 💕
Sad to here of these retirements...but very well deserved a special thankyou to Narelle for looking after me so promptly over the years...you will be missed x
Happy retirement Narelle. A wonderful asset to this clinic.
Happy retirement. Thank you for all your done helping my family over the years 💖
Oh Narelle, we will miss you! You have been such a personable, efficient and very caring member of the admin team. Thankyou for everything and enjoy well deserved retirement 🙏🏼♥️♥️
Yay Rel Narelle Clark You have impacted our families lives endlessly and I know this is true for many other families. Enjoy x
Thanks for all your great service. Enjoy retirement.
Happy retirement to you both. Wishing you ll the best Narelle, you will certainly be missed. 👏🍾😊
Happy retirement Narelle and my thanks from me you always have been very kind to me and my family members
Happy retirement ladies you will be missed enjoy 🌹
Farewell Narelle! I hope you enjoy your retirement, especially time with your family. Anne - you have gone over and above in your time with the Clinic, providing a much needed service. It’s been a privilege to work with you and I greatly appreciate the care you have provided to my family.
Thanks for the update! Happy retirement to two wonderful ladies.
Anne, all the best for your retirement too 😁❣️
They will be missed. Thank you Ladies for all your dedication to patients.
Sad to see you go but happy retirement and thank you for your help and kindness will miss you. Enjoy time with your family. 💕⚘️
I wish them both a very happy retirement Narelle has been so kind to me over the years , fitting me in for an appointment just generally lovely and kind to talk to ,nothing was to much trouble , thank you Narelle !
Narelle thank you for always being such a kind soul in person and on the other end of the phone. Very sad to see you go, but wishing you a wonderful retirement doing the things that make your heart sing.
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Good luck to the runners at The Ox! ... See MoreSee Less
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Good luck 🏃🏃♀️🏃♂️
About 20 Australian children are diagnosed every year with Diffuse Intrinsic Pontine Glioma (DIPG), the deadliest childhood cancer.
DIPG is an incurable tumour that develops in the brainstem, affecting vital functions of the nervous system like breathing, sleeping, bladder control and balance. This devastating disease mainly occurs in children under 12 years of age and with no effective treatment currently available, the average survival is only 10 months following diagnosis.
(See www.cancer.nsw.gov.au/research-and-data/cancer-researchers-in-nsw/holly-holliday)
Some of the reception staff, nurses and doctors from the clinic are running an individual or collective 100km grueling run: “The Ox”, next weekend to raise money and awareness for RunDIPG to better the outcomes of patients and families of those
affected by DIPG.
We wish them all good luck and energy for their efforts next weekend!
If you are keen to donate by volunteering time or money to this cause please see the links below.
rundipg.org/what-is-dipg/
www.theox.au/ ... See MoreSee Less
What is DIPG
rundipg.org
What is DIPG? DIPG, or diffuse intrinsic pontine glioma, is a type of brain tumour found in an area of the brainstem known as the pons. The name diffuse intrinsic pontine glioma describes how the tumo...Comment on Facebook
Really appreciate the support Alstonville Clinic gave our beautiful granddaughter and our family. Thanks for supporting this important research 🙏🙏♥️
From Thursday 16th October we are lucky to have a qualified Audiologist Nick Robson working locally from our Annexe building in Daley St. As he is working independently from our clinic, all appointments are to be made through his mobile number on 0461322765.
“Hear” is some more about him!
Nick Robson – Audiologist
Northern Rivers Audiology
Nick Robson holds a Master of Audiology from the University of Queensland and has over 14 years’ clinical experience. As founder of Northern Rivers Audiology, he provides independent, evidence-based care including hearing assessments, wax removal, tinnitus support, and hearing aid services, with a focus on ethical and personalised care for every patient.
northernriversaudiology.com.au/
Wax removal fees: $110 ($55 for pension and concession card holders).
Hearing assessment, hearing aid fitting, hearing aid adjustment/service fees range from: $60-$250. Private health may provide some cover - if hearing is included in their extras package.
Pension card holders are eligible for the Hearing Services Program, which covers the cost of all appointments and provides a subsidy for hearing aids if required. Clients can choose to use that subsidy for standard devices, which are fully subsidised, or put it towards more advanced devices and pay a gap fee (varies dependng on the level of device). Private health may provide some cover towards the cost of devices. ... See MoreSee Less
Northern Rivers Audiology – Hearing Tests, Hearing Aids, Wax Removal, Ear Plugs
northernriversaudiology.com.au
At Northern Rivers Audiology, we provide more than just hearing tests. From wax removal to advanced hearing aid fittings, our care is grounded in expertise, empathy, and evidence.Comment on Facebook
Good on you Nick! (Missed you in Ballina the other day 😕)
The Dementia Inclusive Symposium is being held in Ballina on Friday October 17th for any interested health workers, non-health workers and family/carers/friends of those affected. Speakers with specialist knowledge in the field will be attending.
The importance of social connection will be discussed as well as other updates in this field.
See the link below for tickets and prices.
dementiainclusiveballina.org.au/event/dementia-inclusive-ballina-symposium-2025/
wlnfler ... See MoreSee Less
dementiainclusiveballina.org.au
dementiainclusiveballina.org.au
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We have some blank wall space in the Annexe building for some more patient artworks!
If you are a budding artist or a professional and have some suitable art you are welcome to drop it into the clinic for us to display as a loan from you if you are happy to share. You can put your name and contact details next to the artwork if you like in case of any interested viewers! ... See MoreSee Less
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Donna Sharam
The Alstonville Wollongbar Fun Run had good weather and hopefully a good turn out! Here are some familiar-looking Milk and Cookies to complement the multiple cake stalls stocked with yummy cakes and goods baked by volunteers. Well done to the P&C and all the volunteers! ... See MoreSee Less
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