Phone

Appointments and After Hours

(02) 66280505

Results (02) 6628 0950

Fax

(02) 6628 5627

Email

manager@alstonvilleclinic.com.au
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Privacy

Hours

8.30 am – 5.00pm Mon-Fri

9.00am – 11.00am Saturday

‘On call’ other hours

Express Clinic

For repeat prescriptions, please call  between 8.30am and 9am.

See below for more details

Address

61 Main St, Alstonville, NSW 2477 (Map)
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Information

Download our detailed information brochure

 

 

The Clinic remains open for business

We are continuing to see our usual patients and new patients from postcode 2477 during this COVID 19 period. Please ring for an appointment. There are new arrangements regarding the waiting room and also new opportunities for Telehealth (telephone or video consultations). 

Repeat Prescriptions and the Express Clinic

If you need a repeat prescription for a regular medication that we have previously prescribed, please ring the clinic on 02 66280505 between 8.30am and 9.00am. Please note that this repeat prescription service is not available for pain medication and sleeping tablets, and you must have been seen for a face to face consultation in the clinic in the last 12 months. If you are not eligible, or requires a pain medication or sleeping tablet, you will need a routine face to face appointment.

Do you need more information about COVID 19? Have you symptoms, a positive test or been a close contact? 

View the information on our coronavirus page

 

Our Services

Health and Wellness

Routine check ups, screening, improved lifestyle and fitness 

Chronic Disease

Systematic management of long term conditions such as diabetes, heart disease, kidney disease, lung disease and osteoarthritis

Urgent Care

Our acute care service caters for any illness or injury in our regular patients requiring on-the-day care

Elderly health

Support for elderly patients including visits to residential aged care and help with accessing my aged care

Mother and Baby

Shared antenatal care and newborn health checks

Home Visits

24 Hr On Call with home visits available when required in our area for regular patients

Children's Health

Immunisations, check ups, illness and behavioural issues in kids

Skin cancer surgery

Skin cancer checks and surgery for skin lesions

Sports Medicine

Injuries, exercises, fitness and rehabilitation

Workplace Health

Management of workplace injuries and Workcover claims of all types

On Call

24hr phone advice and after hours  consultations in surgery or at home if required  for urgent conditions 

Travel Medicine

Advice and immunisations for people travelling overseas. We are a regsitered Yellow Fever Vaccination centre.

Women's Health

Contraception, conception, antenatal shared care, and menopausal symptoms

Men's Health

Supporting optimal men’s health though every age

Mental Health

Richer and more meaningful lives for people struggling with thoughts and feelings

Dietetics

 We have a dietician on our team who can assist with weight loss, food intolerances, allergies, and eating for health

Urgent Care and After Hours Care

One of our doctors is always ‘on-call’ and available to patients of the clinic 24 hours a day for urgent medical attention or advice.

If you call the clinic outside of normal hours, a recorded message will contain the after hours number of the on-call doctor. Sometimes it can be helpful just to get advice from someone you know. If you or your family member need to be seen, the doctor may open up the clinic and consult with you there, or visit you at home.

In medical emergencies the ambulance should be called on 000 immediately, before also calling the on-call doctor.

If for some reason the on-call doctor cannot be reached and urgent care is required, the nearest accident and emergency centre is at Lismore Base Hospital or Ballina District Hospital.

The charge for after hours visit is available below.

Making an appointment

For urgent or acute appointments, where you have an illness, injury or condition that needs to be seen today, ring 02 6628 0505 (24 hours)

To make a routine appointment, also call 02 6628 0505. 

Online bookings are not currently available

Clinic News

Unexpected kindness

Unexpected kindness is the most powerful, least costly and most underrated agent of human change - Bob Kerrey We feel both humbled and privileged to have been the recipients of so many unexpected acts of kindness over the last 12 months. We appreciate the opportunity...

eScripts

You may well already have tried the new eScript service, where your new prescription or renewal is sent directly to your mobile phone via SMS. This token can then be scanned at your pharmacy instead of providing a paper script. Some medications still require a paper...

Flu Vax Clinics

Flu season is almost upon us – the peak season runs from May - September. We will be running flu vaccination clinics for people eligible for a free flu vaccination on Saturday between 9am – 11am at the Alstonville Uniting Church Hall on the following dates: 15 April...

Managing Covid and other respiratory viruses

Covid cases are still averaging around 5,000 per week in NSW (over 26,000 Australia-wide), so it is important to continue to remain COVID-safe. While we have currently relaxed the mask wearing requirements at the Clinic, we ask that you be considerate of others and...

New faces in the Clinic!

Our two new doctors, Dr Courtney-Anne Blackhall and Dr Rashid Habib have been warmly welcomed by the Alstonville community and have settled in well. We also have two new nurses, Lucy and Harley, and two new reception team members, Giaan and Stephanie, to bolster our...

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons
2 months ago
Alstonville Clinic

UPDATE: The Clinic will be open Saturday morning between 9.00-11.00am for patients requiring urgent medical care.

Alstonville Clinic will be closed for the Easter break from Friday 7th April and will reopen at 8.30am Tuesday 11th April (phone lines open from 8am).
The on call doctor can be contacted during this time on 6628 0505 for urgent medical care and advice.
🐰🐰🐣🐣🐣🐣🐣🐣🐣🐣🐣🐰🐰
Wishing you all a safe & happy Easter!
... See MoreSee Less

UPDATE: The Clinic will be open Saturday morning between 9.00-11.00am for patients requiring urgent medical care. 

Alstonville Clinic will be closed for the Easter break from Friday 7th April and will reopen at 8.30am Tuesday 11th April (phone lines open from 8am).
The on call doctor can be contacted during this time on 6628 0505 for urgent medical care and advice.
🐰🐰🐣🐣🐣🐣🐣🐣🐣🐣🐣🐰🐰
Wishing you all a safe & happy Easter!

Comment on Facebook

Happy Easter everyone, enjoy your time off

Happy Easter 🐣

3 months ago
Alstonville Clinic

Flu vax bookings now open for our April and May flu vax clinics!

Free influenza vaccines are available through the National Immunisation Program for the following groups:

* Aboriginal and Torres Strait Islanders aged 6 months and over
* Children aged 6 months to under 5 years
* Pregnant women at any stage of pregnancy
* People aged 65 years and over
* People aged 6 months or over who have certain medical conditions (at higher risk of getting serious disease)

Book into one of our flu vax clinics at the Uniting Church Hall:

Sat 15 April 9am - 11am
Sat 22 April 9am - 11am
Sat 29 April 9am - 11am
Sat 6 May 9am - 11am

You can book online at vax.alstonville.clinic or call our reception team on 6628 0505.

Private flu vaccines are available for $20 each - call our reception team on 6628 0505 to book in with our nurses.
... See MoreSee Less

Flu vax bookings now open for our April and May flu vax clinics!

Free influenza vaccines are available through the National Immunisation Program for the following groups: 

* Aboriginal and Torres Strait Islanders aged 6 months and over
* Children aged 6 months to under 5 years
* Pregnant women at any stage of pregnancy
* People aged 65 years and over
* People aged 6 months or over who have certain medical conditions (at higher risk of getting serious disease)

Book into one of our flu vax clinics at the Uniting Church Hall:

Sat 15 April  9am - 11am
Sat 22 April  9am - 11am
Sat 29 April  9am - 11am
Sat 6 May     9am - 11am

You can book online at vax.alstonville.clinic or call our reception team on 6628 0505.

Private flu vaccines are available for $20 each - call our reception team on 6628 0505 to book in with our nurses.
3 months ago
Alstonville Clinic

Photos from International Women's Development Agency - IWDA's post ... See MoreSee Less

Image attachmentImage attachment+4Image attachment
3 months ago
Alstonville Clinic

We'd like to acknowledge the incredible group of women we have working at our practice - from the women who greet you on your arrival, our manager and back office team, through to our caring nursing unit, our dietitian and our 6 amazing female GPs.

We #EmbraceEquity wholeheartedly!! There are no barriers to what these wonderful women can and have achieved. We are lucky to have them as part of our community!

#IWD2023
... See MoreSee Less

Wed like to acknowledge the incredible group of women we have working at our practice - from the women who greet you on your arrival, our manager and back office team, through to our caring nursing unit, our dietitian and our 6 amazing female GPs. 

We #EmbraceEquity wholeheartedly!! There are no barriers to what these wonderful women can and have achieved. We are lucky to have them as part of our community!

#IWD2023

Comment on Facebook

Very special practice. 🌺🌺🌺🌺🌹🌹🌹🌹❤️❤️😁🌼💐🥀🪷🌻🌾☘️🪸🌵🌷

Agree wholeheartedly. Amazing ladies. Huge Thank you. 🤗

What a great bunch they are xxx

Thank you ladies.

ABSOLUTELY!! ❤️🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

View more comments

3 months ago
Alstonville Clinic

A huge welcome to our two new doctors - Dr Courtney-Anne Blackhall and Dr Rashid Habib.

Dr Habib grew up locally and is happy to be returning to the area with his young family.

Dr Blackhall has settled in the area and hopes to one day be considered a local as well.
... See MoreSee Less

A huge welcome to our two new doctors - Dr Courtney-Anne Blackhall and Dr Rashid Habib. 

Dr Habib grew up locally and is happy to be returning to the area with his young family. 

Dr Blackhall has settled in the area and hopes to one day be considered a local as well.

Comment on Facebook

Welcome to the best Doctors practice

Couldn't have picked a better practice, they are all very special there. 🌹🌹🌹

Welcome Doctors hope you enjoy your stay in Alstonville

Hooray Dr Courtney Anne! 💗

Welcome to a great area

Welcome 🤗 new doctors

Welcome to you both.

Welcome to you both 😊

Welcome to our lovely area 😀

Had a consult with Dr Rasheed myself last week

Welcome to a great practice and a great area.

Welcome.

Welcome

Welcome

welcome

Welcome

View more comments

4 months ago
Alstonville Clinic

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Comment on Facebook

Best clinic, nurses and doctors. Thank you for your services

A fabulous group of ladies.

Looking great ladies

Lovely photo ladies

Beautiful ladies ☺️❤️❤️❤️❤️❤️❤️☺️ Miss you

Beautiful photo ladies ❤️

Looking good 👍

View more comments

4 months ago
Alstonville Clinic

As of Monday 13 February, 2023, masks will become optional for patients, unless you have symptoms that may be contagious (see below) or you have been in close contact with someone diagnosed with Covid-19.

If you have been a close contact of someone with Covid or have any of the following symptoms, please wear a mask to your appointment and advise staff when you are booking, or prior to your arrival at the Clinic.

- cough
- sore throat
- runny nose or congestion
- fever (temp over 38 degrees)
- gastro/upset stomach

If you prefer for the doctor or nurse to wear a mask during your consultation with them, they will do so on request, if not already masked up.

Wearing a face mask can help protect you and those around you. Face masks can stop viruses spreading in the air when you talk, cough, sneeze and laugh, which lowers your chance of spreading or catching a virus.

We appreciate the mask-wearing efforts of our community to date and believe this has helped in keeping our workplace operational during these last few years. Some of our staff will continue to wear masks, however mask wearing will also be optional for staff.
... See MoreSee Less

As of Monday 13 February, 2023, masks will become optional for patients, unless you have symptoms that may be contagious (see below) or you have been in close contact with someone diagnosed with Covid-19.

If you have been a close contact of someone with Covid or have any of the following symptoms, please wear a mask to your appointment and advise staff when you are booking, or prior to your arrival at the Clinic.

- cough
- sore throat
- runny nose or congestion
- fever (temp over 38 degrees)
- gastro/upset stomach

If you prefer for the doctor or nurse to wear a mask during your consultation with them, they will do so on request, if not already masked up.

Wearing a face mask can help protect you and those around you. Face masks can stop viruses spreading in the air when you talk, cough, sneeze and laugh, which lowers your chance of spreading or catching a virus.

We appreciate the mask-wearing efforts of our community to date and believe this has helped in keeping our workplace operational during these last few years. Some of our staff will continue to wear masks, however mask wearing will also be optional for staff.
5 months ago
Alstonville Clinic

Enrol today - Understanding Dementia Course opens 7 February 2023

This FREE course is suited to everyone - whether you are an individual with an interest in brain health and want to understand more about dementia, or an allied health professional, clinician, aged care service provider or health policy professional.
Enrol Today mooc.utas.edu.au/course/31
... See MoreSee Less

5 months ago
Alstonville Clinic

Happy new year to one and all!

If you have been waiting to book a routine appointment or a care plan with your regular GP, we now have appointments available in February.

We had hoped to have March appointments available by now as well, however unplanned absences have led to significantly reduced staffing over the last few weeks.

Thank you for your patience and understanding - we will let you know when March appointments are open for booking.
... See MoreSee Less

Happy new year to one and all! 

If you have been waiting to book a routine appointment or a care plan with your regular GP, we now have appointments available in February.

We had hoped to have March appointments available by now as well, however unplanned absences have led to significantly reduced staffing over the last few weeks.

Thank you for your patience and understanding - we will let you know when March appointments are open for booking.
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See more news on our Facebook page

Our Alstonville Clinic Team

Title Address Description
Alstonville Clinic
61 Main St, Alstonville NSW 2477, AustraliaAlstonville Clinic,

61 Main St

Alstonville

02 66280505

The Annexe
4 The Avenue, Alstonville NSW 2477, Australia

Your Medical Home

The Alstonville Clinic is accountable for the care of you and your family for all your health needs

Accessibile Care

All our patients with acute care needs can be seen by seen by one of our doctors each day.

Routine appointments can also be scheduled with any of our doctors at any time in the future. Patients with long term and more complex conditions are managed proactively through our ‘Annexe’ chronic conditions stream.

For exisiting patients of our clinic, our ‘on call’ doctor is available 24 hours for urgent phone advice or consultation.

Person Centred Care

Our clinic focuses on the health needs of our patients. We understand that people and their families benefit from support to improve their ability to manage their own health wherever possible. We adopt a shared decision making approach.

We have a Patient Advisory Group to inform us about areas where we can improve.

Comprehensive Care

Our team includes general practitioners with a comprehensive set of skills, registered nurses, chronic condition managers, and allied health..

The clinic has served the Alstonville Community for more than fifty years, and many of our doctors have been here for more than twenty years.

Coordinated Care

We aim to ensure that all our patients can access the care team they need to best manage their health. The Clinic has strong partnerships with local specialists, physiotherapists, psychologists, exercise physiologist, podiatrists and other health providers.

For patients with more complex needs, our ‘care manager’ at the Annexe assists in coordinating their care.

Quality and Safety

Our clinic is committed to continuous quality improvement, and is nationally recognised as a leading practice.

Our Patient Safety program acknowledges that their is always capacity to improve our care, and we endeavour to make our systems as safe as possible.

All our doctors participate in Professional Development Programs and are Fellows or Members or Registrars of the Royal Australian College of General Practitioners.

Our Fees

Fees are calculated using a standard ‘gap’ above the medicare rebate. The charge will be more for more procedures and longer appointments, but the out of pocket gap will be the same. For patients who have registered their banking details with medicare, we can arrange for the medicare rebate to be automatically transferred back into your account, usually overnight.

Some consultations, including specific care planning appointments at the Annexe, and children aged 5 years and under, are charged directly to medicare, and incur no gap.

If you are unsure, or have difficulties in meeting your bill, you should ask the receptionist or the doctor.

General Practice Australia

The Alstonville Clinic has the highest level accreditation with General Practice Australia

NCPHN

The Alstonville Clinic participates in the North Coast Primary Health Network medical home program.

APCC

The Alstonville Clinic was a founding participant in the Australian Primary Care Collaboratives

ACMH

Partner practice of The Australian Centre for the Medical Home