The Alstonville Clinic

Your medical home

Phone

Appointments and After Hours

(02) 66280505

Results (02) 6628 0950

Fax

(02) 6628 5627

Email

manager@alstonvilleclinic.com.au
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Privacy

Hours

8.30 am – 5.00pm Mon-Fri

9.00am – 11.00am Saturday

‘On call’ other hours

Express Clinic

Express Clinic is not operating during this period.

Please call us for repeat prescriptions.

Address

61 Main St, Alstonville, NSW 2477 (Map)
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Information

Download our detailed information brochure

 

Coronavirus and Influenza Vaccination

Happy 2022 🤞.

More than 4000 people have had their primary immunisation for coronavirus through the Alstonville Clinic.

We will soon start accepting bookings for booster doses, which will commence in February. Fluvax for 2022 is noy yet available.

Booster doses may be available elsewhere before February and you can use the ‘Vaccine Clinic Finder’ to check local availability.

The Clinic remains open for business

 

We are continuing to see our usual patients and new patients from postcode 2477 during this COVID 19 period. Please ring for an appointment. There are new arrangements regarding the waiting room and also new opportunities for Telehealth (telephone or video consultations). 

Please check all the updated details on this page 

 

Coronavirus Vaccination 

Booster doses for coronavirus will be available at the clinic starting Februrary 2022. Bookings are not yet being taken. You may be able to source a dose earlier through a commonwealth or state based service. Click here to check.

Influenza Vaccination

Influenza vaccinations for 2022 are not yet available.

 

Repeat Prescriptions and the Express Clinic

If you need a repeat prescription for a regular medication that we have previously prescribed, please ring the clinic on 02 66280505 and a doctor will call you back. We can send prescriptions to the chemist of your choice.

 

Do you need more information about COVID 19? Have you symptoms, a positive test or been a close contact?

View the information on our coronavirus page

 

 

 

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Our Services

Health and Wellness

Routine check ups, screening, improved lifestyle and fitness 

Chronic Disease

Systematic management of long term conditions such as diabetes, heart disease, kidney disease, lung disease and osteoarthritis

Urgent Care

Our acute care service caters for any illness or injury in our regular patients requiring on-the-day care

Elderly health

Support for elderly patients including visits to residential aged care and help with accessing my aged care

Mother and Baby

Shared antenatal care and newborn health checks

Home Visits

24 Hr On Call with home visits available when required in our area for regular patients

Children's Health

Immunisations, check ups, illness and behavioural issues in kids

Skin cancer surgery

Skin cancer checks and surgery for skin lesions

Sports Medicine

Injuries, exercises, fitness and rehabilitation

Workplace Health

Management of workplace injuries and Workcover claims of all types

On Call

24hr phone advice and after hours  consultations in surgery or at home if required  for urgent conditions 

Travel Medicine

Advice and immunisations for people travelling overseas. We are a regsitered Yellow Fever Vaccination centre.

Women's Health

Contraception, conception, antenatal shared care, and menopausal symptoms

Men's Health

Supporting optimal men’s health though every age

Mental Health

Richer and more meaningful lives for people struggling with thoughts and feelings

Dietetics

 We have a dietician on our team who can assist with weight loss, food intolerances, allergies, and eating for health

Urgent Care and After Hours Care

One of our doctors is always ‘on-call’ and available to patients of the clinic 24 hours a day for urgent medical attention or advice.

If you call the clinic outside of normal hours, a recorded message will contain the after hours number of the on-call doctor. Sometimes it can be helpful just to get advice from someone you know. If you or your family member need to be seen, the doctor may open up the clinic and consult with you there, or visit you at home.

In medical emergencies the ambulance should be called on 000 immediately, before also calling the on-call doctor.

If for some reason the on-call doctor cannot be reached and urgent care is required, the nearest accident and emergency centre is at Lismore Base Hospital or Ballina District Hospital.

The charge for after hours visit is available below.

Our Alstonville Clinic Team

Making an appointment

For urgent or acute appointments, where you have an illness, injury or condition that needs to be seen today, ring 02 6628 0505 (24 hours)

To make a routine appointment, you can book online or call 02 6628 0505. Only a small number of appointments are held for online bookings, so if you can not find an appointment with the doctor of your choice at the time of your choice, please call!

Latest News

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons
1 week ago
Alstonville Clinic

It's been wonderful to see our community rallying around those who need our help during this current outbreak of Covid-19. A special thank you to everyone who has helped to brighten the day for our staff - be it a kind word, a tasty treat or just being understanding when we ask you the screening questions every time you come in. We really appreciate every positive gesture in this current environment.Have you tested positive for COVID-19 on a rapid antigen or PCR test?

You must:

• Self-isolate at home for 7 days from the date you got tested, even if you are fully vaccinated
• Tell the people you live with, any social contacts, and your workplace or school that you have tested positive

Your household contacts must also self-isolate for 7 days and have a rapid antigen test as soon as possible and again on day 6.

If you are under 65 years of age, have had two doses of COVID-19 vaccine, do not suffer from any chronic health conditions and are not pregnant, you can safely manage COVID-19 at home.

If you develop severe symptoms call Triple Zero (000) and tell the ambulance staff that you have been diagnosed with COVID-19.

You can only leave self-isolation after 7 days if you do not have a sore throat, runny nose, cough or shortness of breath. You do not need to have a negative test to exit isolation.

You will receive an SMS from NSW Health after 7 days, but you do not have to wait for this SMS to leave self-isolation if it has been 7 days since you were tested.

More info: www.health.nsw.gov.au/Infectious/factsheets/Pages/advice-for-confirmed.aspx
... See MoreSee Less

Its been wonderful to see our community rallying around those who need our help during this current outbreak of Covid-19. A special thank you to everyone who has helped to brighten the day for our staff - be it a kind word, a tasty treat or just being understanding when we ask you the screening questions every time you come in. We really appreciate every positive gesture in this current environment.
2 weeks ago
Alstonville Clinic

There is now no need to follow a positive rapid antigen test (RAT) with a PCR test... here's what to do if you get a positive RAT.

If you don't have access to a RAT, and you have Covid-19 symptoms, you do not require a referral to get a PCR test. Testing clinics are available in Lismore, Ballina and Byron (search for 'Northern NSW Covid-19 testing clinics' online) - opening hours may be restricted during holiday periods.Did you get a positive rapid antigen test result?

You do not need to get a PCR test to confirm it but you should immediately self-isolate for 7 days.

If you are under 65 years of age, have had two doses of COVID-19 vaccine, do not suffer from any chronic conditions and are not pregnant, you can safely manage COVID-19 at home.

If you are over 65, pregnant, or have a chronic condition that requires regular hospital visits or specialist follow-up and are feeling unwell please call the National Coronavirus Helpline on 1800 020080 or NSW Health COVID-19 Care at Home Support Line on 1800 960 933.

If you develop severe symptoms (particularly severe headaches or dizziness, difficulty breathing, chest pressure or pain), call Triple Zero (000) straight away and tell the ambulance staff that you have been diagnosed with COVID-19.

Please follow all the advice for confirmed cases including telling your household contacts that they should also do a rapid antigen test and isolate for 7 days: www.health.nsw.gov.au/Infectious/factsheets/Pages/advice-for-confirmed.aspx
... See MoreSee Less

There is now no need to follow a positive rapid antigen test (RAT) with a PCR test... heres what to do if you get a positive RAT. 

If you dont have access to a RAT, and you have Covid-19 symptoms, you do not require a referral to get a PCR test. Testing clinics are available in Lismore, Ballina and Byron (search for Northern NSW Covid-19 testing clinics online) - opening hours may be restricted during holiday periods.
1 month ago
Alstonville Clinic

There is something unusual going on with either NBN or Telstra in the Alstonville area at present and many phone numbers are being reported as disconnected.

Our phone lines ARE NOT disconnected - so please try to call again if you hear a message saying they are.

Thanks for your understanding - we have reported the issue and hope it is resolved quickly.
... See MoreSee Less

There is something unusual going on with either NBN or Telstra in the Alstonville area at present and many phone numbers are being reported as disconnected. 

Our phone lines ARE NOT disconnected - so please try to call again if you hear a message saying they are. 

Thanks for your understanding - we have reported the issue and hope it is resolved quickly.

Comment on Facebook

It’s impacting a lot of local businesses

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Title Address Description
Alstonville Clinic
61 Main St, Alstonville NSW 2477, AustraliaAlstonville Clinic,

61 Main St

Alstonville

02 66280505

The Annexe
4 The Avenue, Alstonville NSW 2477, Australia

Your Medical Home

The Alstonville Clinic is accountable for the care of you and your family for all your health needs

Accessibile Care

All our patients with acute care needs can be seen by seen by one of our doctors each day.

Routine appointments can also be scheduled with any of our doctors at any time in the future. Patients with long term and more complex conditions are managed proactively through our ‘Annexe’ chronic conditions stream.

For exisiting patients of our clinic, our ‘on call’ doctor is available 24 hours for urgent phone advice or consultation.

Person Centred Care

Our clinic focuses on the health needs of our patients. We understand that people and their families benefit from support to improve their ability to manage their own health wherever possible. We adopt a shared decision making approach.

We have a Patient Advisory Group to inform us about areas where we can improve.

Comprehensive Care

Our team includes general practitioners with a comprehensive set of skills, registered nurses, chronic condition managers, and allied health..

The clinic has served the Alstonville Community for more than fifty years, and many of our doctors have been here for more than twenty years.

Coordinated Care

We aim to ensure that all our patients can access the care team they need to best manage their health. The Clinic has strong partnerships with local specialists, physiotherapists, psychologists, exercise physiologist, podiatrists and other health providers.

Our doctors are Visiting Medical Officers at the Lismore Base Hospital and St Vincents Hospital.

For patients with more complex needs, our ‘care manager’ at the Annexe assists in coordinating their care.

Quality and Safety

Our clinic is committed to continuous quality improvement, and is nationally recognised as a leading practice.

Our Patient Safety program acknowledges that their is always capacity to improve our care, and we endeavour to make our systems as safe as possible.

All our doctors participate in Professional Development Programs and are Fellows or Members or Registrars of the Royal Australian College of General Practitioners.

Our Fees

Fees are calculated using a standard ‘gap’ above the medicare rebate. The charge will be more for more procedures and longer appointments, but the out of pocket gap will be the same. For patients who have registered their banking details with medicare, we can arrange for the medicare rebate to be automatically transferred back into your account, usually overnight.

Some consultations, including specific care planning appointments at the Annexe, and children aged 5 years and under, are charged directly to medicare, and incur no gap.

If you are unsure, or have difficulties in meeting your bill, you should ask the receptionist or the doctor.

General Practice Australia

The Alstonville Clinic has the highest level accreditation with General Practice Australia

NCPHN

The Alstonville Clinic participates in the North Coast Primary Health Network medical home program.

APCC

The Alstonville Clinic was a founding participant in the Australian Primary Care Collaboratives

ACMH

Partner practice of The Australian Centre for the Medical Home