The Alstonville Clinic

Your medical home

Phone

Appointments and After Hours

(02) 66280505

Results (02) 6628 0950

Fax

(02) 6628 5627

Email

manager@alstonvilleclinic.com.au
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Privacy

Hours

8.30 am – 5.00pm Mon-Fri

9.00am – 11.00am Saturday

‘On call’ other hours

Express Clinic

Express Clinic is not operating during this period.

Please call us for repeat prescriptions.

Address

61 Main St, Alstonville, NSW 2477 (Map)
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Information

Download our detailed information brochure

 

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The Clinic remains open for business

 

We are continuing to see our usual patients and new patients from postcode 2477 during this COVID 19 period. Please ring for an appointment. There are new arrangements regarding the waiting room and also new opportunities for Telehealth (telephone or video consultations). 

Please check all the updated details on this page 

 

Coronavirus Vaccination 

We have commenced vaccination against Coronavirus for our patients. There is a limited supply of COVID19 vaccines in Australia and globally. This means, people who have the highest risk of severe COVID19 and/or exposure to the virus will receive the vaccine first. Other people will be vaccinated over time. We have started with our wonderful patients over 90! You can read more here

 

Influenza Vaccination

Influenza vaccinations have arrived and our influenza clinics have started. Read more here

 

 

Repeat Prescriptions and the Express Clinic

The Express Clinic is not operating. If you need a repeat prescription for a regular medication that we have previously prescribed, please ring the clinic on 02 66280505 and a doctor will call you back. We can send prescriptions to the chemist of your choice.

 

Do you need a swab for COVID 19?

If you have a cold, flu, cough or fever the current guidelines recommend swabbing for COVID19. Give us a call, or view the information on our coronavirus page

 

 

 

Our Services

Health and Wellness

Routine check ups, screening, improved lifestyle and fitness 

Chronic Disease

Systematic management of long term conditions such as diabetes, heart disease, kidney disease, lung disease and osteoarthritis

Urgent Care

Our acute care service caters for any illness or injury in our regular patients requiring on-the-day care

Elderly health

Support for elderly patients including visits to residential aged care and help with accessing my aged care

Mother and Baby

Shared antenatal care and newborn health checks

Home Visits

24 Hr On Call with home visits available when required in our area for regular patients

Children's Health

Immunisations, check ups, illness and behavioural issues in kids

Skin cancer surgery

Skin cancer checks and surgery for skin lesions

Sports Medicine

Injuries, exercises, fitness and rehabilitation

Workplace Health

Management of workplace injuries and Workcover claims of all types

On Call

24hr phone advice and after hours  consultations in surgery or at home if required  for urgent conditions 

Travel Medicine

Advice and immunisations for people travelling overseas. We are a regsitered Yellow Fever Vaccination centre.

Women's Health

Contraception, conception, antenatal shared care, and menopausal symptoms

Men's Health

Supporting optimal men’s health though every age

Mental Health

Richer and more meaningful lives for people struggling with thoughts and feelings

Dietetics

 We have a dietician on our team who can assist with weight loss, food intolerances, allergies, and eating for health

Urgent Care and After Hours Care

One of our doctors is always ‘on-call’ and available to patients of the clinic 24 hours a day for urgent medical attention or advice.

If you call the clinic outside of normal hours, a recorded message will contain the after hours number of the on-call doctor. Sometimes it can be helpful just to get advice from someone you know. If you or your family member need to be seen, the doctor may open up the clinic and consult with you there, or visit you at home.

In medical emergencies the ambulance should be called on 000 immediately, before also calling the on-call doctor.

If for some reason the on-call doctor cannot be reached and urgent care is required, the nearest accident and emergency centre is at Lismore Base Hospital or Ballina District Hospital.

The charge for after hours visit is available below.

Our Alstonville Clinic Team

Making an appointment

For urgent or acute appointments, where you have an illness, injury or condition that needs to be seen today, ring 02 6628 0505 (24 hours)

To make a routine appointment, you can book online or call 02 6628 0505. Only a small number of appointments are held for online bookings, so if you can not find an appointment with the doctor of your choice at the time of your choice, please call!

Latest News

4 weeks ago

Alstonville Clinic

Alstonville’s most senior citizens start the Covax rollout. If you are over 90 and a patient of the clinic, give us a call now. ... See MoreSee Less

Alstonville’s most senior citizens start the Covax rollout. If you are over 90 and a patient of the clinic, give us a call now.Image attachmentImage attachment

Comment on Facebook

Awesome job girls! Bravo to you all

4 weeks ago

Alstonville Clinic

Flu vaccination clinics for 2021 will commence in late March 2021
We will be taking bookings for our flu vaccination clinics from Tuesday March 23rd. Ring the surgery on 02 66280505.

If you do not qualify for a free government provided vaccine (see below) we will have some vaccines available for purchase.

The flu vaccination does not protect against coronavirus, and cannot be given two weeks before or two weeks after the coronavirus vaccination.

The Government is recommending all people in Australia 6 months and older be vaccinated against the flu this year. Optimal protection against influenza occurs within the first three to four months following vaccination.

Families with children will be able to call to book a weekday after school appointment (booking essential). Children who are aged from six months to under five years are recommended to have two vaccine doses in the first year they receive a flu vaccine, with at least four weeks between doses. Children who have had flu vaccination previously will only require one dose.

The government provides free flu vaccination for the following groups as they have an increased risk of complications from influenza:
* all children aged 6 months to less than 5 years of age
* all Aboriginal and Torres Strait Islander people aged 5 years and over
* all individuals aged 5 years and over with medical risk conditions, namely:
- cardiac disease, including cyanotic congenital heart disease, coronary artery disease and congestive heart failure;
- chronic respiratory conditions, including suppurative lung disease, chronic obstructive pulmonary disease and severe asthma;
- other chronic illnesses requiring regular medical follow up or hospitalisation in the previous year, including diabetes mellitus, chronic metabolic diseases, chronic renal failure, and haemoglobinopathies;
- chronic neurological conditions that impact on respiratory function, including multiple sclerosis, spinal cord injuries, and seizure disorders;
- impaired immunity, including HIV, malignancy and chronic steroid use;
- children aged 6 months to 10 years on long term aspirin therapy.
* pregnant women (influenza vaccine can be given at any stage of pregnancy)
* people aged 65 years and over (a vaccine that is specifically designed to produce a higher immune response is available for this group).

For those who are ineligible for a government subsidised vaccination, we will have a supply of private vaccines at an anticipated charge of about $20. Please advise our reception team if you require a private vaccine. If these are not available, we will provide a prescription to obtain the vaccine from a local chemist.
... See MoreSee Less

Flu vaccination clinics for 2021 will commence in late March 2021
We will be taking bookings for our flu vaccination clinics from Tuesday March 23rd. Ring the surgery on 02 66280505.

If you do not qualify for a free government provided vaccine (see below) we will have some vaccines available for purchase.

The flu vaccination does not protect against coronavirus, and cannot be given two weeks before or two weeks after the coronavirus vaccination.

The Government is recommending all people in Australia 6 months and older be vaccinated against the flu this year. Optimal protection against influenza occurs within the first three to four months following vaccination.

Families with children will be able to call to book a weekday after school appointment (booking essential). Children who are aged from six months to under five years are recommended to have two vaccine doses in the first year they receive a flu vaccine, with at least four weeks between doses. Children who have had flu vaccination previously will only require one dose.

The government provides free flu vaccination for the following groups as they have an increased risk of complications from influenza:
* all children aged 6 months to less than 5 years of age
* all Aboriginal and Torres Strait Islander people aged 5 years and over
* all individuals aged 5 years and over with medical risk conditions, namely:
- cardiac disease, including cyanotic congenital heart disease, coronary artery disease and congestive heart failure;
- chronic respiratory conditions, including suppurative lung disease, chronic obstructive pulmonary disease and severe asthma;
- other chronic illnesses requiring regular medical follow up or hospitalisation in the previous year, including diabetes mellitus, chronic metabolic diseases, chronic renal failure, and haemoglobinopathies;
- chronic neurological conditions that impact on respiratory function, including multiple sclerosis, spinal cord injuries, and seizure disorders;
- impaired immunity, including HIV, malignancy and chronic steroid use;
- children aged 6 months to 10 years on long term aspirin therapy.
* pregnant women (influenza vaccine can be given at any stage of pregnancy)
* people aged 65 years and over (a vaccine that is specifically designed to produce a higher immune response is available for this group).

For those who are ineligible for a government subsidised vaccination, we will have a supply of private vaccines at an anticipated charge of about $20. Please advise our reception team if you require a private vaccine. If these are not available, we will provide a prescription to obtain the vaccine from a local chemist.

See more news on our Facebook page

Alstonville Clinic

Alstonville Clinic,

61 Main St

Alstonville

02 66280505

The Annexe

Your Medical Home

The Alstonville Clinic is accountable for the care of you and your family for all your health needs

Accessibile Care

All our patients with acute care needs can be seen by seen by one of our doctors each day.

Routine appointments can also be scheduled with any of our doctors at any time in the future. Patients with long term and more complex conditions are managed proactively through our ‘Annexe’ chronic conditions stream.

For exisiting patients of our clinic, our ‘on call’ doctor is available 24 hours for urgent phone advice or consultation.

Person Centred Care

Our clinic focuses on the health needs of our patients. We understand that people and their families benefit from support to improve their ability to manage their own health wherever possible. We adopt a shared decision making approach.

We have a Patient Advisory Group to inform us about areas where we can improve.

Comprehensive Care

Our team includes general practitioners with a comprehensive set of skills, registered nurses, chronic condition managers, and allied health..

The clinic has served the Alstonville Community for more than fifty years, and many of our doctors have been here for more than twenty years.

Coordinated Care

We aim to ensure that all our patients can access the care team they need to best manage their health. The Clinic has strong partnerships with local specialists, physiotherapists, psychologists, exercise physiologist, podiatrists and other health providers.

Our doctors are Visiting Medical Officers at the Lismore Base Hospital and St Vincents Hospital.

For patients with more complex needs, our ‘care manager’ at the Annexe assists in coordinating their care.

Quality and Safety

Our clinic is committed to continuous quality improvement, and is nationally recognised as a leading practice.

Our Patient Safety program acknowledges that their is always capacity to improve our care, and we endeavour to make our systems as safe as possible.

All our doctors participate in Professional Development Programs and are Fellows or Members or Registrars of the Royal Australian College of General Practitioners.

Our Fees

Fees are calculated using a standard ‘gap’ above the medicare rebate. The charge will be more for more procedures and longer appointments, but the out of pocket gap will be the same. For patients who have registered their banking details with medicare, we can arrange for the medicare rebate to be automatically transferred back into your account, usually overnight.

Some consultations, including specific care planning appointments at the Annexe, and children aged 5 years and under, are charged directly to medicare, and incur no gap.

If you are unsure, or have difficulties in meeting your bill, you should ask the receptionist or the doctor.

General Practice Australia

The Alstonville Clinic has the highest level accreditation with General Practice Australia

NCPHN

The Alstonville Clinic participates in the North Coast Primary Health Network medical home program.

APCC

The Alstonville Clinic was a founding participant in the Australian Primary Care Collaboratives

ACMH

Partner practice of The Australian Centre for the Medical Home