The Alstonville Clinic

Your medical home

Phone

Appointments and After Hours

(02) 66280505

Results (02) 6628 0950

Fax

(02) 6628 5627

Email

manager@alstonvilleclinic.com.au
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Privacy

Hours

8.30 am – 5.00pm Mon-Fri

9.00am – 11.00am Saturday

‘On call’ other hours

Express Clinic

8.30am – 9.15am at the Annexe

5.00pm – 5.45pm at the Clinic

Address

61 Main St, Alstonville, NSW 2477 (Map)
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Information

Download our detailed information brochure

 

The Clinic remains open for business

We are continuing to see our usual patients and new patients from postcode 2477 during this COVID 19 period. Please ring for an appointment. There are new arrangements regarding the waiting room and also new opportunities for Telehealth (telephone or video consultations).

Please check all the updated details on this page 

Repeat Prescriptions and the Express Clinic

The Express Clinic is now not operating. If you need a repeat prescription for a regular medication that we have previously prescribed, please ring the clinic on 02 66280505 and a doctor will call you back. We can send prescriptions to the chemist of your choice.

Do you need a swab for COVID 19?

If you have a cold, flu, cough or fever the current guidelines recommend swabbing for COVID19. Give us a call, or view the information on our coronavirus page

 

Our Services

Health and Wellness

Routine check ups, screening, improved lifestyle and fitness 

Chronic Disease

Systematic management of long term conditions such as diabetes, heart disease, kidney disease, lung disease and osteoarthritis

Urgent Care

Our acute care service caters for any illness or injury in our regular patients requiring on-the-day care

Elderly health

Support for elderly patients including visits to residential aged care and help with accessing my aged care

Mother and Baby

Shared antenatal care and newborn health checks

Home Visits

24 Hr On Call with home visits available when required in our area for regular patients

Children's Health

Immunisations, check ups, illness and behavioural issues in kids

Skin cancer surgery

Skin cancer checks and surgery for skin lesions

Sports Medicine

Injuries, exercises, fitness and rehabilitation

Workplace Health

Management of workplace injuries and Workcover claims of all types

On Call

24hr phone advice and after hours  consultations in surgery or at home if required  for urgent conditions 

Travel Medicine

Advice and immunisations for people travelling overseas. We are a regsitered Yellow Fever Vaccination centre.

Women's Health

Contraception, conception, antenatal shared care, and menopausal symptoms

Men's Health

Supporting optimal men’s health though every age

Mental Health

Richer and more meaningful lives for people struggling with thoughts and feelings

Dietetics

 We have a dietician on our team who can assist with weight loss, food intolerances, allergies, and eating for health

Urgent Care and After Hours Care

One of our doctors is always ‘on-call’ and available to patients of the clinic 24 hours a day for urgent medical attention or advice.

If you call the clinic outside of normal hours, a recorded message will contain the after hours number of the on-call doctor. Sometimes it can be helpful just to get advice from someone you know. If you or your family member need to be seen, the doctor may open up the clinic and consult with you there, or visit you at home.

In medical emergencies the ambulance should be called on 000 immediately, before also calling the on-call doctor.

If for some reason the on-call doctor cannot be reached and urgent care is required, the nearest accident and emergency centre is at Lismore Base Hospital or Ballina District Hospital.

The charge for after hours visit is available below.

Our Alstonville Clinic Team

Making an appointment

For urgent or acute appointments, where you have an illness, injury or condition that needs to be seen today, ring 02 6628 0505 (24 hours)

To make a routine appointment, you can book online or call 02 6628 0505. Only a small number of appointments are held for online bookings, so if you can not find an appointment with the doctor of your choice at the time of your choice, please call!

Latest News

2 months ago

Alstonville Clinic

Our reception team dug out their crazy socks in support of all our medical personnel....they do a fabulous job and we are very appreciative.
#CrazySocks4Docs
... See MoreSee Less

Our reception team dug out their crazy socks in support of all our medical personnel....they do a fabulous job and we are very appreciative. 
#crazysocks4docs

Comment on Facebook

Look amazing sock

2 months ago

Alstonville Clinic

Let's get behind our emergency medicine practitioners and show our support for the 'Crazy Socks For Docs' mental health initiative. All you have to do is wear your craziest socks this Friday, 5 June 2020!

We'd love to see the pics of your crazy socks on this post...the crazier the better 🙂Crazy Socks 4 Docs Day is this Friday! We’re looking forward to supporting this initiative for mental health by Dr Geoff Toogood again. We’ll don crazy socks, and hope you will too! Head to www.crazysocks4docs.com.au to find out about a special virtual panel event being held Friday morning.
... See MoreSee Less

Lets get behind our emergency medicine practitioners and show our support for the Crazy Socks For Docs mental health initiative. All you have to do is wear your craziest socks this Friday, 5 June 2020! 
Wed love to see the pics of your crazy socks on this post...the crazier the better :-)

Comment on Facebook

Our reception team got into the spirit....did you?

Lisa you working Friday?

Will do!!

3 months ago

Alstonville Clinic

If you have been putting off seeing your Dr for a routine appointment we would like to reassure you that it is safe to do so. We have routine appointments available in the next few weeks with most of our Dr's . If you have any queries or would like to book please call us on 6628 0505. ... See MoreSee Less

If you have been putting off seeing your Dr for a routine appointment we would like to reassure you that it is safe to do so. We have routine appointments available in the next few weeks with most of our Drs . If you have any queries or would like to book please call us on 6628 0505.

3 months ago

Alstonville Clinic

Massive shout out to our wonderful, caring nurses - they do so much for so many, and always have a smile to share.

You are all greatly appreciated!
... See MoreSee Less

Massive shout out to our wonderful, caring nurses - they do so much for so many, and always have a smile to share.
You are all greatly appreciated!

Comment on Facebook

Happy international nurses day ladies ❤️

Hope you all have a lovely day Ladies. Thanks for all your help it is always nice to see your smiling faces when i come bounding thru the door to ask one of my many questions. Lol. Happy Nurses day.

A wonderful group of ladies. Happy Nurses’ Day.

Happy Nurses day beautiful girls

Happy nurses day to you all

I wish I could still be treated like a queen, as they always made me feel💙

See more news on our Facebook page

Alstonville Clinic

Alstonville Clinic,

61 Main St

Alstonville

02 66280505

The Annexe

Your Medical Home

The Alstonville Clinic is accountable for the care of you and your family for all your health needs

Accessibile Care

All our patients with acute care needs can be seen by seen by one of our doctors each day.

Routine appointments can also be scheduled with any of our doctors at any time in the future. Patients with long term and more complex conditions are managed proactively through our ‘Annexe’ chronic conditions stream.

For exisiting patients of our clinic, our ‘on call’ doctor is available 24 hours for urgent phone advice or consultation.

Person Centred Care

Our clinic focuses on the health needs of our patients. We understand that people and their families benefit from support to improve their ability to manage their own health wherever possible. We adopt a shared decision making approach.

We have a Patient Advisory Group to inform us about areas where we can improve.

Comprehensive Care

Our team includes general practitioners with a comprehensive set of skills, registered nurses, chronic condition managers, and allied health..

The clinic has served the Alstonville Community for more than fifty years, and many of our doctors have been here for more than twenty years.

Coordinated Care

We aim to ensure that all our patients can access the care team they need to best manage their health. The Clinic has strong partnerships with local specialists, physiotherapists, psychologists, exercise physiologist, podiatrists and other health providers.

Our doctors are Visiting Medical Officers at the Lismore Base Hospital and St Vincents Hospital.

For patients with more complex needs, our ‘care manager’ at the Annexe assists in coordinating their care.

Quality and Safety

Our clinic is committed to continuous quality improvement, and is nationally recognised as a leading practice.

Our Patient Safety program acknowledges that their is always capacity to improve our care, and we endeavour to make our systems as safe as possible.

All our doctors participate in Professional Development Programs and are Fellows or Members or Registrars of the Royal Australian College of General Practitioners.

Our Fees

Fees are calculated using a standard ‘gap’ above the medicare rebate. The charge will be more for more procedures and longer appointments, but the out of pocket gap will be the same. For patients who have registered their banking details with medicare, we can arrange for the medicare rebate to be automatically transferred back into your account, usually overnight.

Some consultations, including specific care planning appointments at the Annexe, and children aged 5 years and under, are charged directly to medicare, and incur no gap.

If you are unsure, or have difficulties in meeting your bill, you should ask the receptionist or the doctor.

General Practice Australia

The Alstonville Clinic has the highest level accreditation with General Practice Australia

NCPHN

The Alstonville Clinic participates in the North Coast Primary Health Network medical home program.

APCC

The Alstonville Clinic was a founding participant in the Australian Primary Care Collaboratives

ACMH

Partner practice of The Australian Centre for the Medical Home