Phone

Appointments and After Hours

(02) 66280505

Results (02) 6628 0950

Fax

(02) 6628 5627

Email

manager@alstonvilleclinic.com.au
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Privacy

Hours

8.30 am – 5.00pm Mon-Fri

9.00am – 11.00am Saturday

‘On call’ other hours

Express Clinic

For repeat prescriptions, please call  between 8.30am and 9am.

See below for more details

Address

61 Main St, Alstonville, NSW 2477 (Map)
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Information

Download our detailed information brochure

 

 

The Clinic remains open for business

We are continuing to see our usual patients and new patients from postcode 2477 during this COVID 19 period. Please ring for an appointment. There are new arrangements regarding the waiting room and also new opportunities for Telehealth (telephone or video consultations). 

Repeat Prescriptions and the Express Clinic

If you need a repeat prescription for a regular medication that we have previously prescribed, please ring the clinic on 02 66280505 between 8.30am and 9.00am. Please note that this repeat prescription service is not available for pain medication and sleeping tablets, and you must have been seen for a face to face consultation in the clinic in the last 12 months. If you are not eligible, or requires a pain medication or sleeping tablet, you will need a routine face to face appointment.

Do you need more information about COVID 19? Have you symptoms, a positive test or been a close contact? 

View the information on our coronavirus page

 

Our Services

Health and Wellness

Routine check ups, screening, improved lifestyle and fitness 

Chronic Disease

Systematic management of long term conditions such as diabetes, heart disease, kidney disease, lung disease and osteoarthritis

Urgent Care

Our acute care service caters for any illness or injury in our regular patients requiring on-the-day care

Elderly health

Support for elderly patients including visits to residential aged care and help with accessing my aged care

Mother and Baby

Shared antenatal care and newborn health checks

Home Visits

24 Hr On Call with home visits available when required in our area for regular patients

Children's Health

Immunisations, check ups, illness and behavioural issues in kids

Skin cancer surgery

Skin cancer checks and surgery for skin lesions

Sports Medicine

Injuries, exercises, fitness and rehabilitation

Workplace Health

Management of workplace injuries and Workcover claims of all types

On Call

24hr phone advice and after hours  consultations in surgery or at home if required  for urgent conditions 

Travel Medicine

Advice and immunisations for people travelling overseas. We are a regsitered Yellow Fever Vaccination centre.

Women's Health

Contraception, conception, antenatal shared care, and menopausal symptoms

Men's Health

Supporting optimal men’s health though every age

Mental Health

Richer and more meaningful lives for people struggling with thoughts and feelings

Dietetics

 We have a dietician on our team who can assist with weight loss, food intolerances, allergies, and eating for health

Urgent Care and After Hours Care

One of our doctors is always ‘on-call’ and available to patients of the clinic 24 hours a day for urgent medical attention or advice.

If you call the clinic outside of normal hours, a recorded message will contain the after hours number of the on-call doctor. Sometimes it can be helpful just to get advice from someone you know. If you or your family member need to be seen, the doctor may open up the clinic and consult with you there, or visit you at home.

In medical emergencies the ambulance should be called on 000 immediately, before also calling the on-call doctor.

If for some reason the on-call doctor cannot be reached and urgent care is required, the nearest accident and emergency centre is at Lismore Base Hospital or Ballina District Hospital.

The charge for after hours visit is available below.

Our Alstonville Clinic Team

Making an appointment

For urgent or acute appointments, where you have an illness, injury or condition that needs to be seen today, ring 02 6628 0505 (24 hours)

To make a routine appointment, you can book online or call 02 6628 0505. Only a small number of appointments are held for online bookings, so if you can not find an appointment with the doctor of your choice at the time of your choice, please call!

Latest News

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons
2 weeks ago
Alstonville Clinic

Enrol today - Understanding Dementia Course opens 7 February 2023

This FREE course is suited to everyone - whether you are an individual with an interest in brain health and want to understand more about dementia, or an allied health professional, clinician, aged care service provider or health policy professional.
Enrol Today mooc.utas.edu.au/course/31
... See MoreSee Less

4 weeks ago
Alstonville Clinic

Happy new year to one and all!

If you have been waiting to book a routine appointment or a care plan with your regular GP, we now have appointments available in February.

We had hoped to have March appointments available by now as well, however unplanned absences have led to significantly reduced staffing over the last few weeks.

Thank you for your patience and understanding - we will let you know when March appointments are open for booking.
... See MoreSee Less

Happy new year to one and all! 

If you have been waiting to book a routine appointment or a care plan with your regular GP, we now have appointments available in February.

We had hoped to have March appointments available by now as well, however unplanned absences have led to significantly reduced staffing over the last few weeks.

Thank you for your patience and understanding - we will let you know when March appointments are open for booking.
1 month ago
Alstonville Clinic

With one sleep to go, Jingles is full of Christmas cheer.
As he's eaten Rudolf's carrot and drunk Santa's beer!
He's getting ready to leave us, but he's had lots of fun....
Here's to 2023...... Merry Xmas everyone!
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With one sleep to go, Jingles is full of Christmas cheer.
As hes eaten Rudolfs carrot and drunk Santas beer!
Hes getting ready to leave us, but hes had lots of fun....
Heres to 2023...... Merry Xmas everyone!

Comment on Facebook

Merry Christmas jingles .now time for a well deserved rest

Merry Christmas, Jingles is a great character. 😊🎊🎉🎄🎄

Thank you for sharing Jingles fun time with us. Hope you all enjoy Christmas and the New Year

Merry Christmas- thank you all for looking after me for yet another year! 🖤

Merry Christmas all the best for 2023 🌲🎁🎈

Happy Christmas everyone

View more comments

1 month ago
Alstonville Clinic

A riddle from Jingles...
If you want to impress
What's the gift you should give?
It's not hard to guess.

We have plenty of it,
But don't always share.
It's easy to give...
And it shows that you care.

It is.........
... See MoreSee Less

A riddle from Jingles...
If you want to impress
Whats the gift you should give?  
Its not hard to guess.

We have plenty of it, 
But dont always share.
Its easy to give...
And it shows that you care. 

It is.........

Comment on Facebook

So precious and so often wasted.

Love and kindness xx

time, the most precious thing

Love and hugs

1 month ago
Alstonville Clinic

Howdy Jingles, I've come to play....what can we get up to today?? ... See MoreSee Less

Howdy Jingles, Ive come to play....what can we get up to today??

Comment on Facebook

Just hanging around until everyone else goes home...

Jingles is very 'elfy 😜

This won't hurt a bit!

Time for a heart health check!

I think you're really sweet......

Jingles is very mischivious

Absolutely gorgeous!!!

Looks like Jingles is having a ball.

A very busy elf today 😄😄

Best clinic in the area xxx

View more comments

1 month ago
Alstonville Clinic

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Comment on Facebook

Great picture 💕

Merry Christmas 🎄🥂🎉🎊

Lovely photo 🥳

1 month ago
Alstonville Clinic

An apple a day, won’t keep the elf away,
But a visit with our dietitian will certainly help with his nutrition!
She’s had some words with cheeky Jingles
And warned him of the perils of Pringles
So now he is bursting with festive contrition!
... See MoreSee Less

An apple a day, won’t keep the elf away,
But a visit with our dietitian will certainly help with his nutrition!
She’s had some words with cheeky Jingles
And warned him of the perils of Pringles
So now he is bursting with festive contrition!

Comment on Facebook

He is a very busy little chap hope he mends his eating ways

I'm just loving these elf pic's he is on a journey and will need a year off to recover lol

Jingles knows a apple a day keeps the DOCTOR away.

1 month ago
Alstonville Clinic

Jingle, jangle...I got myself in a tangle!
I thought I'd do a bungy jump
And ended up with a big bump
So now I will just dingle dangle.
... See MoreSee Less

Jingle, jangle...I got myself in a tangle!
I thought Id do a bungy jump
And ended up with a big bump
So now I will just dingle dangle.

Comment on Facebook

Oh dear poor chap.

1 month ago
Alstonville Clinic

Festive Season Trading Hours

The Clinic will be closed on the following days:

Sunday 25 December 2022
Monday 26 December 2022
Tuesday 27 December 2022 (Christmas Day public holiday)
Sunday 1st January 2023
Monday 2nd January 2023 (New Years Day public holiday)

We will be open as usual on all other weekdays and for the Saturday morning clinics.

If you are a patient of the Clinic and require urgent medical care after hours, please contact the On Call doctor on 6628 5950.
... See MoreSee Less

Festive Season Trading Hours

The Clinic will be closed on the following days:

Sunday 25 December 2022
Monday 26 December 2022
Tuesday 27 December 2022 (Christmas Day public holiday)
Sunday 1st January 2023
Monday 2nd January 2023 (New Years Day public holiday)

We will be open as usual on all other weekdays and for the Saturday morning clinics. 

If you are a patient of the Clinic and require urgent medical care after hours, please contact the On Call doctor on 6628 5950.
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Title Address Description
Alstonville Clinic
61 Main St, Alstonville NSW 2477, AustraliaAlstonville Clinic,

61 Main St

Alstonville

02 66280505

The Annexe
4 The Avenue, Alstonville NSW 2477, Australia

Your Medical Home

The Alstonville Clinic is accountable for the care of you and your family for all your health needs

Accessibile Care

All our patients with acute care needs can be seen by seen by one of our doctors each day.

Routine appointments can also be scheduled with any of our doctors at any time in the future. Patients with long term and more complex conditions are managed proactively through our ‘Annexe’ chronic conditions stream.

For exisiting patients of our clinic, our ‘on call’ doctor is available 24 hours for urgent phone advice or consultation.

Person Centred Care

Our clinic focuses on the health needs of our patients. We understand that people and their families benefit from support to improve their ability to manage their own health wherever possible. We adopt a shared decision making approach.

We have a Patient Advisory Group to inform us about areas where we can improve.

Comprehensive Care

Our team includes general practitioners with a comprehensive set of skills, registered nurses, chronic condition managers, and allied health..

The clinic has served the Alstonville Community for more than fifty years, and many of our doctors have been here for more than twenty years.

Coordinated Care

We aim to ensure that all our patients can access the care team they need to best manage their health. The Clinic has strong partnerships with local specialists, physiotherapists, psychologists, exercise physiologist, podiatrists and other health providers.

For patients with more complex needs, our ‘care manager’ at the Annexe assists in coordinating their care.

Quality and Safety

Our clinic is committed to continuous quality improvement, and is nationally recognised as a leading practice.

Our Patient Safety program acknowledges that their is always capacity to improve our care, and we endeavour to make our systems as safe as possible.

All our doctors participate in Professional Development Programs and are Fellows or Members or Registrars of the Royal Australian College of General Practitioners.

Our Fees

Fees are calculated using a standard ‘gap’ above the medicare rebate. The charge will be more for more procedures and longer appointments, but the out of pocket gap will be the same. For patients who have registered their banking details with medicare, we can arrange for the medicare rebate to be automatically transferred back into your account, usually overnight.

Some consultations, including specific care planning appointments at the Annexe, and children aged 5 years and under, are charged directly to medicare, and incur no gap.

If you are unsure, or have difficulties in meeting your bill, you should ask the receptionist or the doctor.

General Practice Australia

The Alstonville Clinic has the highest level accreditation with General Practice Australia

NCPHN

The Alstonville Clinic participates in the North Coast Primary Health Network medical home program.

APCC

The Alstonville Clinic was a founding participant in the Australian Primary Care Collaboratives

ACMH

Partner practice of The Australian Centre for the Medical Home