The Alstonville Clinic

Your medical home

Phone

Appointments and After Hours

(02) 66280505

Results (02) 6628 0950

Fax

(02) 6628 5627

Email

manager@alstonvilleclinic.com.au
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Privacy

Hours

8.30 am – 5.00pm Mon-Fri

9.00am – 11.00am Saturday

‘On call’ other hours

Express Clinic

Express Clinic is not operating during this period.

Please call us for repeat prescriptions.

Address

61 Main St, Alstonville, NSW 2477 (Map)
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Information

Download our detailed information brochure

 

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The Clinic remains open for business

We are continuing to see our usual patients and new patients from postcode 2477 during this COVID 19 period. Please ring for an appointment. There are new arrangements regarding the waiting room and also new opportunities for Telehealth (telephone or video consultations).

Please check all the updated details on this page 

Coronavirus Vaccination

We do not know the details about when our clinic will be available to offer vaccination. We hope to hear soon and will let you know on this website, on our Facebook page, or via the (new) Alstonville Clinic newsletter.

 

 

Repeat Prescriptions and the Express Clinic

The Express Clinic is now not operating. If you need a repeat prescription for a regular medication that we have previously prescribed, please ring the clinic on 02 66280505 and a doctor will call you back. We can send prescriptions to the chemist of your choice.

Do you need a swab for COVID 19?

If you have a cold, flu, cough or fever the current guidelines recommend swabbing for COVID19. Give us a call, or view the information on our coronavirus page

 

Our Services

Health and Wellness

Routine check ups, screening, improved lifestyle and fitness 

Chronic Disease

Systematic management of long term conditions such as diabetes, heart disease, kidney disease, lung disease and osteoarthritis

Urgent Care

Our acute care service caters for any illness or injury in our regular patients requiring on-the-day care

Elderly health

Support for elderly patients including visits to residential aged care and help with accessing my aged care

Mother and Baby

Shared antenatal care and newborn health checks

Home Visits

24 Hr On Call with home visits available when required in our area for regular patients

Children's Health

Immunisations, check ups, illness and behavioural issues in kids

Skin cancer surgery

Skin cancer checks and surgery for skin lesions

Sports Medicine

Injuries, exercises, fitness and rehabilitation

Workplace Health

Management of workplace injuries and Workcover claims of all types

On Call

24hr phone advice and after hours  consultations in surgery or at home if required  for urgent conditions 

Travel Medicine

Advice and immunisations for people travelling overseas. We are a regsitered Yellow Fever Vaccination centre.

Women's Health

Contraception, conception, antenatal shared care, and menopausal symptoms

Men's Health

Supporting optimal men’s health though every age

Mental Health

Richer and more meaningful lives for people struggling with thoughts and feelings

Dietetics

 We have a dietician on our team who can assist with weight loss, food intolerances, allergies, and eating for health

Urgent Care and After Hours Care

One of our doctors is always ‘on-call’ and available to patients of the clinic 24 hours a day for urgent medical attention or advice.

If you call the clinic outside of normal hours, a recorded message will contain the after hours number of the on-call doctor. Sometimes it can be helpful just to get advice from someone you know. If you or your family member need to be seen, the doctor may open up the clinic and consult with you there, or visit you at home.

In medical emergencies the ambulance should be called on 000 immediately, before also calling the on-call doctor.

If for some reason the on-call doctor cannot be reached and urgent care is required, the nearest accident and emergency centre is at Lismore Base Hospital or Ballina District Hospital.

The charge for after hours visit is available below.

Our Alstonville Clinic Team

Making an appointment

For urgent or acute appointments, where you have an illness, injury or condition that needs to be seen today, ring 02 6628 0505 (24 hours)

To make a routine appointment, you can book online or call 02 6628 0505. Only a small number of appointments are held for online bookings, so if you can not find an appointment with the doctor of your choice at the time of your choice, please call!

Latest News

3 weeks ago

Alstonville Clinic

Covid-19 vaccinations will become available in phases, with frontline healthcare workers, quarantine and border workers and the aged care sector vaccinations starting mid February.

The rollout timeline for future phases is being finalised and we will keep you posted as we are advised of specific details.

We understand many of you will be keen to book in for vaccinations, but this will not be able to occur until vaccine allocation timings and vaccination clinic locations have been confirmed.
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Covid-19 vaccinations will become available in phases, with frontline healthcare workers, quarantine and border workers and the aged care sector vaccinations starting mid February. 
The rollout timeline for future phases is being finalised and we will keep you posted as we are advised of specific details. 
We understand many of you will be keen to book in for vaccinations, but this will not be able to occur until vaccine allocation timings and vaccination clinic locations have been confirmed.

2 months ago

Alstonville Clinic

Merry Christmas from all of us to all of you !!!

Our Christmas eve crew looked fantastic yesterday....bringing Christmas cheer to the Clinic and the community. 🧑‍🎄🌲🎅
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Merry Christmas from all of us to all of you !!! 
Our Christmas eve crew looked fantastic yesterday....bringing Christmas cheer to the Clinic and the community. 🧑‍🎄🌲🎅

Comment on Facebook

Merry Christmas to all 🎄❤️

Great photo. Merry Christmas.

Happy Christmas to one and all! John and I are grateful for the amazing care we have received for many years now, and we hope a well deserved rest will be in order for all you hard working people during the holidays.🌲🌹❤🥳

Merry Christmas team!! Xx

Merry Christmas 🎄❤

Merry Christmas to you all 💕

3 months ago

Alstonville Clinic

While we hope no one has an ECG like this in 2020, we would most heartily like to wish all our patients, service providers, suppliers and the Alstonville Community all the best for the festive season and a safe and happy 2021!

Please note the changes to our opening hours over the coming weeks:

Fri 11 December: closing at 3pm for staff Xmas party

Fri 25 December: CLOSED for Xmas Day public holiday
Sat 26 December: CLOSED for Boxing Day public holiday
Mon 28 December: CLOSED - Boxing Day observed

Fri 1 Jan 2021: CLOSED for New Year's Day public holiday

We will continue to have an on call Dr available every day and night for urgent medical care - phone 6628 0505 to contact this doctor when the Clinic is closed.

Thank you! 🙂
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While we hope no one has an ECG like this in 2020, we would most heartily like to wish all our patients, service providers, suppliers and the Alstonville Community all the best for the festive season and a safe and happy 2021! 
Please note the changes to our opening hours over the coming weeks:
Fri 11 December:  closing at 3pm for staff Xmas party
Fri 25 December:  CLOSED for Xmas Day public holiday
Sat 26 December: CLOSED for Boxing Day public holiday
Mon 28 December:  CLOSED - Boxing Day observed
Fri 1 Jan 2021:   CLOSED for New Years Day public holiday
We will continue to have an on call Dr available every day and night for urgent medical care - phone 6628 0505 to contact this doctor when the Clinic is closed. 
Thank you! :-)

Comment on Facebook

Merry Christmas to you all and a safe and happy New Year to you all. Hope it's a better year. Miss you all ❤

All the best for the festive season 🎄 This year we moved to Alstonville and I couldn’t be happier with my new doctor! The staff are all friendly and welcoming. A service like no other🌻❤️

A very happy and safe festive season to all the wonderful folk at Alstonville Clinic! Enjoy some downtime and family/self time - here’s to an easier 2021

Fantastic Clinic, admin, nurses, and doctors! Happy Christmas to all of you! One of the only Practices I know of that allows you an urgent appointment on the day you need it and has on call. Brilliant service, thankyou. 🙏🏼

From Henny Paul as well The best wishes for the nex year

Wishing all members of your exceptional team a safe and merry Christmas And thank you all for keeping our community healthy

Happy Xmas to each and everyone one of you, may 2021 be a brighter year for us all 💐🌲

Merry Christmas to all the wonderful Doctor's and staff xx

Best wishes for a wonderful Christmas 🎄 and New Year. 😀

Merry Christmas and Happy New Year 😊

I wish I was still there to celebrate this crazy Christmas with you. I have never had the wonderful experience of feeling welcome at a Dr’s clinic in all of my ???years, also have I ever experienced the love & care from all of the Dr’s & staff when times were tough with my beautiful mother❤️ May all be blessed with a Merry Christmas from this day forward 🙏🏻🙏🏻🙏🏻

What a wonderful outpouring of good wishes and support from our lovely patient community! Thank you all for entrusting us with your care <3

3 months ago

Alstonville Clinic

Here's some interesting aspects about autism....A series of posts highlighting some aspects of Autism.

(Jan 2019) Edited to add;
1) This series was originally written for the audience of my page ( @H2Au.thestuffofourlife ) which focuses on girls on the autism spectrum. That is why there are references to girls/women in the posts. It serves to highlight previously unknown/misunderstood facts about many (but not all) girls on the spectrum. The posts neither say nor imply that boys/men are not similarly affected. No traits are exclusive to one sex or the other. In the original context this was clear but since the post has gone viral that context has been lost.
2) I have chosen to use Identity First language. I am aware that many (particularly in education or social care) are taught that this is wrong. I would like to clarify the reason for my decision. The autistic community, largely, prefer Identity First Language. I refer you to this link which explains the concept well. autisticadvocacy.org/about-asan/identity-first-language/?fbclid=IwAR1ayvWq9HPfsyaEVT0BXTANqIbRJec....
I fully respect any individual’s preference to use Person First Language and I ask that my preference is equally respected.
3) Not all of these posts will be relevant to everyone on the spectrum.
4) These are not a diagnostic tool.
(But I am aware that they have helped many people in pursuit of a diagnosis and I am happy that is the case and thank you for taking the time to message me).
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7 months ago

Alstonville Clinic

Get familiar with the symptoms of COVID-19. If you experience any of these symptoms, we encourage you to get tested for Corona virus. We also strongly encourage our patients to wear masks to help protect yourselves and each other. ... See MoreSee Less

Get familiar with the symptoms of COVID-19. If you experience any of these symptoms, we encourage you to get tested for Corona virus. We also strongly encourage our patients to wear masks to help protect yourselves and each other.

See more news on our Facebook page

Alstonville Clinic

Alstonville Clinic,

61 Main St

Alstonville

02 66280505

The Annexe

Your Medical Home

The Alstonville Clinic is accountable for the care of you and your family for all your health needs

Accessibile Care

All our patients with acute care needs can be seen by seen by one of our doctors each day.

Routine appointments can also be scheduled with any of our doctors at any time in the future. Patients with long term and more complex conditions are managed proactively through our ‘Annexe’ chronic conditions stream.

For exisiting patients of our clinic, our ‘on call’ doctor is available 24 hours for urgent phone advice or consultation.

Person Centred Care

Our clinic focuses on the health needs of our patients. We understand that people and their families benefit from support to improve their ability to manage their own health wherever possible. We adopt a shared decision making approach.

We have a Patient Advisory Group to inform us about areas where we can improve.

Comprehensive Care

Our team includes general practitioners with a comprehensive set of skills, registered nurses, chronic condition managers, and allied health..

The clinic has served the Alstonville Community for more than fifty years, and many of our doctors have been here for more than twenty years.

Coordinated Care

We aim to ensure that all our patients can access the care team they need to best manage their health. The Clinic has strong partnerships with local specialists, physiotherapists, psychologists, exercise physiologist, podiatrists and other health providers.

Our doctors are Visiting Medical Officers at the Lismore Base Hospital and St Vincents Hospital.

For patients with more complex needs, our ‘care manager’ at the Annexe assists in coordinating their care.

Quality and Safety

Our clinic is committed to continuous quality improvement, and is nationally recognised as a leading practice.

Our Patient Safety program acknowledges that their is always capacity to improve our care, and we endeavour to make our systems as safe as possible.

All our doctors participate in Professional Development Programs and are Fellows or Members or Registrars of the Royal Australian College of General Practitioners.

Our Fees

Fees are calculated using a standard ‘gap’ above the medicare rebate. The charge will be more for more procedures and longer appointments, but the out of pocket gap will be the same. For patients who have registered their banking details with medicare, we can arrange for the medicare rebate to be automatically transferred back into your account, usually overnight.

Some consultations, including specific care planning appointments at the Annexe, and children aged 5 years and under, are charged directly to medicare, and incur no gap.

If you are unsure, or have difficulties in meeting your bill, you should ask the receptionist or the doctor.

General Practice Australia

The Alstonville Clinic has the highest level accreditation with General Practice Australia

NCPHN

The Alstonville Clinic participates in the North Coast Primary Health Network medical home program.

APCC

The Alstonville Clinic was a founding participant in the Australian Primary Care Collaboratives

ACMH

Partner practice of The Australian Centre for the Medical Home