Phone

Appointments and After Hours

(02) 66280505

Results (02) 6628 0950

Fax

(02) 6628 5627

Email

manager@alstonvilleclinic.com.au
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Privacy

Hours

8.30 am – 5.00pm Mon-Fri

9.00am – 11.00am Saturday

‘On call’ other hours

Express Clinic

For repeat prescriptions, please call  between 8.30am and 9am.

See below for more details

Address

61 Main St, Alstonville, NSW 2477 (Map)
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Information

Download our detailed information brochure

 

Influenza Vaccination

Happy 2022 🤞.

We have now started accepting bookings for 2022 influenza vaccinations.

The Clinic remains open for business

We are continuing to see our usual patients and new patients from postcode 2477 during this COVID 19 period. Please ring for an appointment. There are new arrangements regarding the waiting room and also new opportunities for Telehealth (telephone or video consultations). 

 Please check all the updated details on this page 

Coronavirus Vaccination

Booster doses are now recommended 4 months after your last coronavirus vaccination if you are aged over 65 or you have a suppressed immune system. Booster vaccination is not available at our clinic currently. You can arrange a booster dose through most pharmacies,

Influenza Vaccination

Influenza vaccinations for 2022 are now available. Book here

Repeat Prescriptions and the Express Clinic

If you need a repeat prescription for a regular medication that we have previously prescribed, please ring the clinic on 02 66280505 between 8.30am and 9.00am. Please note that this repeat prescription service is not available for pain medication and sleeping tablets, and you must have been seen for a face to face consultation in the clinic in the last 12 months. If you are not eligible, or requires a pain medication or sleeping tablet, you will need a routine face to face appointment.

Do you need more information about COVID 19? Have you symptoms, a positive test or been a close contact? 

View the information on our coronavirus page

 

Our Services

Health and Wellness

Routine check ups, screening, improved lifestyle and fitness 

Chronic Disease

Systematic management of long term conditions such as diabetes, heart disease, kidney disease, lung disease and osteoarthritis

Urgent Care

Our acute care service caters for any illness or injury in our regular patients requiring on-the-day care

Elderly health

Support for elderly patients including visits to residential aged care and help with accessing my aged care

Mother and Baby

Shared antenatal care and newborn health checks

Home Visits

24 Hr On Call with home visits available when required in our area for regular patients

Children's Health

Immunisations, check ups, illness and behavioural issues in kids

Skin cancer surgery

Skin cancer checks and surgery for skin lesions

Sports Medicine

Injuries, exercises, fitness and rehabilitation

Workplace Health

Management of workplace injuries and Workcover claims of all types

On Call

24hr phone advice and after hours  consultations in surgery or at home if required  for urgent conditions 

Travel Medicine

Advice and immunisations for people travelling overseas. We are a regsitered Yellow Fever Vaccination centre.

Women's Health

Contraception, conception, antenatal shared care, and menopausal symptoms

Men's Health

Supporting optimal men’s health though every age

Mental Health

Richer and more meaningful lives for people struggling with thoughts and feelings

Dietetics

 We have a dietician on our team who can assist with weight loss, food intolerances, allergies, and eating for health

Urgent Care and After Hours Care

One of our doctors is always ‘on-call’ and available to patients of the clinic 24 hours a day for urgent medical attention or advice.

If you call the clinic outside of normal hours, a recorded message will contain the after hours number of the on-call doctor. Sometimes it can be helpful just to get advice from someone you know. If you or your family member need to be seen, the doctor may open up the clinic and consult with you there, or visit you at home.

In medical emergencies the ambulance should be called on 000 immediately, before also calling the on-call doctor.

If for some reason the on-call doctor cannot be reached and urgent care is required, the nearest accident and emergency centre is at Lismore Base Hospital or Ballina District Hospital.

The charge for after hours visit is available below.

Our Alstonville Clinic Team

Making an appointment

For urgent or acute appointments, where you have an illness, injury or condition that needs to be seen today, ring 02 6628 0505 (24 hours)

To make a routine appointment, you can book online or call 02 6628 0505. Only a small number of appointments are held for online bookings, so if you can not find an appointment with the doctor of your choice at the time of your choice, please call!

Latest News

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1 week ago
Alstonville Clinic

The Clinic will be closed on Thursday 22nd September due to the public holiday to mourn the death of Queen Elizabeth II. If you require urgent medical care on this day, contact the on call doctor by calling 6628 5950.

In the case of a medical emergency, you should call 000 for an ambulance.
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The Clinic will be closed on Thursday 22nd September due to the public holiday to mourn the death of Queen Elizabeth II. If you require urgent medical care on this day, contact the on call doctor by calling 6628 5950. 

In the case of a medical emergency, you should call 000 for an ambulance.
2 months ago
Alstonville Clinic

UPDATE: 8pm - Mon 8 August. Emails are back up and running - it's business as usual!

The clinic email address is currently unavailable - if you have information to send to us please use the fax (02 6628 5627) or call us to discuss how best to convey the information.

We are in the process of rectifying this and will update this post once the issue has been resolved.

Thank you for your cooperation 🙂
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5 months ago
Alstonville Clinic

The Clinic will be closed on Monday 25 April, 2022 for the ANZAC Day public holiday.

We will be open on Saturday 23 April, between 9am - 11am, for existing patients who require acute medical care.

If you are a patient of the Clinic and require urgent medical attention out of hours, please call 6628 5950 to contact the doctor on call.
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The Clinic will be closed on Monday 25 April, 2022 for the ANZAC Day public holiday. 

We will be open on Saturday 23 April, between 9am - 11am, for existing patients who require acute medical care.

If you are a patient of the Clinic and require urgent medical attention out of hours, please call 6628 5950 to contact the doctor on call.
5 months ago
Alstonville Clinic

Flu vaccines have arrived!

The following people are more at risk of complications from influenza and are eligible for annual influenza vaccination free under the National Immunisation Program:

- Aboriginal and Torres Strait Islander people aged 6 months
and over
- Children aged 6 months to under 5 years
- Pregnant women at any stage of pregnancy
- People aged 65 years or over
. - individuals 5 years and over with specified medical risk conditions.

Flu vax clinics will be held on Wednesdays from 10.30am-12.30pm at the Uniting Church Hall, starting on Wednesday 20 April, 2022.

Book online at vax.alstonville.clinic or call 6628 0505.

Private flu vaccines are available for $20 each - our reception team can book your appointment with the nurse for these.
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Flu vaccines have arrived!

The following people are more at risk of complications from influenza and are eligible for annual influenza vaccination free under the National Immunisation Program:
   
   - Aboriginal and Torres Strait Islander people aged 6 months
      and over
   - Children aged 6 months to under 5 years
   - Pregnant women at any stage of pregnancy
    - People aged 65 years or over
.   - individuals 5 years and over with specified medical risk conditions.

Flu vax clinics will be held on Wednesdays from 10.30am-12.30pm at the Uniting Church Hall, starting on Wednesday 20 April, 2022.

Book online at vax.alstonville.clinic or call 6628 0505. 

Private flu vaccines are available for $20 each - our reception team can book your appointment with the nurse for these.
6 months ago
Alstonville Clinic

***Need a repeat script?***

Our systems are changing due to changes in government requirements.

Existing patients who have seen one of our GPs in the last 12 months, should call us between 8.30am – 9.15am on weekdays on 6628 0505.

When you call, stay on the line and a Dr will speak with you during this time. We are no longer doing evening call backs for repeat scripts.

If you have not been seen by one of our GPs in the last 12 months, a fee may be charged, or you may be asked to make a routine appointment.

You will also need to see your GP if your script is for:

- sleeping tablets - strong pain killers
- benzodiazepines - narcotic medications

Please book a regular face-to-face appointment with your usual GP for these scripts. We are unable to issue these through the Express Clinic service.

Thank you for your understanding while we implement these changes. Later this year we will be introducing eScripts, which will make it easier again to manage your medication requirements.
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6 months ago
Alstonville Clinic

Urgent Flood Update - Wednesday 30 March 2022

Due to the latest extreme weather event affecting Alstonville, Ballina, Lismore and surrounds, the surgery will be closed today for routine appointments.

For urgent medical attention call the on -call doctor on
02 6628 0505.

All routine and Annexe appointments will be rescheduled.
Business as usual will resume tomorrow we hope!
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Title Address Description
Alstonville Clinic
61 Main St, Alstonville NSW 2477, AustraliaAlstonville Clinic,

61 Main St

Alstonville

02 66280505

The Annexe
4 The Avenue, Alstonville NSW 2477, Australia

Your Medical Home

The Alstonville Clinic is accountable for the care of you and your family for all your health needs

Accessibile Care

All our patients with acute care needs can be seen by seen by one of our doctors each day.

Routine appointments can also be scheduled with any of our doctors at any time in the future. Patients with long term and more complex conditions are managed proactively through our ‘Annexe’ chronic conditions stream.

For exisiting patients of our clinic, our ‘on call’ doctor is available 24 hours for urgent phone advice or consultation.

Person Centred Care

Our clinic focuses on the health needs of our patients. We understand that people and their families benefit from support to improve their ability to manage their own health wherever possible. We adopt a shared decision making approach.

We have a Patient Advisory Group to inform us about areas where we can improve.

Comprehensive Care

Our team includes general practitioners with a comprehensive set of skills, registered nurses, chronic condition managers, and allied health..

The clinic has served the Alstonville Community for more than fifty years, and many of our doctors have been here for more than twenty years.

Coordinated Care

We aim to ensure that all our patients can access the care team they need to best manage their health. The Clinic has strong partnerships with local specialists, physiotherapists, psychologists, exercise physiologist, podiatrists and other health providers.

For patients with more complex needs, our ‘care manager’ at the Annexe assists in coordinating their care.

Quality and Safety

Our clinic is committed to continuous quality improvement, and is nationally recognised as a leading practice.

Our Patient Safety program acknowledges that their is always capacity to improve our care, and we endeavour to make our systems as safe as possible.

All our doctors participate in Professional Development Programs and are Fellows or Members or Registrars of the Royal Australian College of General Practitioners.

Our Fees

Fees are calculated using a standard ‘gap’ above the medicare rebate. The charge will be more for more procedures and longer appointments, but the out of pocket gap will be the same. For patients who have registered their banking details with medicare, we can arrange for the medicare rebate to be automatically transferred back into your account, usually overnight.

Some consultations, including specific care planning appointments at the Annexe, and children aged 5 years and under, are charged directly to medicare, and incur no gap.

If you are unsure, or have difficulties in meeting your bill, you should ask the receptionist or the doctor.

General Practice Australia

The Alstonville Clinic has the highest level accreditation with General Practice Australia

NCPHN

The Alstonville Clinic participates in the North Coast Primary Health Network medical home program.

APCC

The Alstonville Clinic was a founding participant in the Australian Primary Care Collaboratives

ACMH

Partner practice of The Australian Centre for the Medical Home