Phone

Appointments and After Hours

(02) 66280505

Results (02) 6628 0950

Fax

(02) 6628 5627

Email

manager@alstonvilleclinic.com.au
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Privacy

Hours

8.30 am – 5.00pm Mon-Fri

9.00am – 11.00am Saturday

‘On call’ other hours

Express Clinic

For repeat prescriptions, please call  between 8.30am and 9am.

See below for more details

Address

61 Main St, Alstonville, NSW 2477 (Map)

Our Services

Health and Wellness

Routine check ups, screening, improved lifestyle and fitness 

Chronic Disease

Systematic management of long term conditions such as diabetes, heart disease, kidney disease, lung disease and osteoarthritis

Urgent Care

Our acute care service caters for any illness or injury in our regular patients requiring on-the-day care

Elderly health

Support for elderly patients including visits to residential aged care and help with accessing my aged care

Mother and Baby

Shared antenatal care and newborn health checks

Home Visits

24 Hr On Call with home visits available when required in our area for regular patients

Children's Health

Immunisations, check ups, illness and behavioural issues in kids

Skin cancer surgery

Skin cancer checks and surgery for skin lesions

Sports Medicine

Injuries, exercises, fitness and rehabilitation

Workplace Health

Management of workplace injuries and Workcover claims of all types

On Call

24hr phone advice and after hours  consultations in surgery or at home if required  for urgent conditions 

Travel Medicine

Advice and immunisations for people travelling overseas. We are a regsitered Yellow Fever Vaccination centre.

Women's Health

Contraception, conception, antenatal shared care, and menopausal symptoms

Men's Health

Supporting optimal men’s health though every age

Mental Health

Richer and more meaningful lives for people struggling with thoughts and feelings

Dietetics

 We have a dietician on our team who can assist with weight loss, food intolerances, allergies, and eating for health

Urgent Care and After Hours Care

One of our doctors is always ‘on-call’ and available to patients of the clinic 24 hours a day for urgent medical attention or advice.

If you call the clinic outside of normal hours, a recorded message will contain the after hours number of the on-call doctor. Sometimes it can be helpful just to get advice from someone you know. If you or your family member need to be seen, the doctor may open up the clinic and consult with you there, or visit you at home.

In medical emergencies the ambulance should be called on 000 immediately, before also calling the on-call doctor.

If for some reason the on-call doctor cannot be reached and urgent care is required, the nearest accident and emergency centre is at Lismore Base Hospital or Ballina District Hospital.

The charge for after hours visit is available below.

Making an appointment

For urgent or acute appointments, where you have an illness, injury or condition that needs to be seen today, ring
02 6628 0505 (24 hours)

Routine appointments can be booked online

Repeat Prescriptions and the Express Clinic

If you need a repeat prescription for a regular medication that we have previously prescribed, please ring the clinic on 02 66280505 between 8.30am and 9.00am. Please note that this repeat prescription service is not available for pain medication and sleeping tablets, and you must have been seen for a face to face consultation in the clinic in the last 12 months. If you are not eligible, or requires a pain medication or sleeping tablet, you will need a routine face to face appointment.

 

MyMedicare is a new federal government program that enable patients to register with a particular general practice of their choice.

MyMedicare patients will have access to:

  • greater continuity of care with your registered practice, improving health outcomes
  • longer Medicare Benefit Scheme (MBS) funded telehealth consultations with your GP
  • triple bulk billing incentive for longer MBS telehealth consultations for children under 16, pensioners, and concession card holders
  • more regular visits from your GP and better care planning for people living in a residential aged care home

Start the registration process in your Medicare Online Account or Express Plus Medicare Mobile app.

Clinic News

Newsletter November 2024

As the year ends, it is important to reflect on the happenings throughout the year. After the loss of Dr Davis, our staff have been under immense pressure juggling appointments and finding alternative doctors for his patient’s. Thank you for your patience and...

eScripts

You may well already have tried the new eScript service, where your new prescription or renewal is sent directly to your mobile phone via SMS. This token can then be scanned at your pharmacy instead of providing a paper script. Some medications still require a paper...

Flu Vax Clinics

Flu season is almost upon us – the peak season runs from May - September. We will be running flu vaccination clinics for people eligible for a free flu vaccination on Saturday between 9am – 11am at the Alstonville Uniting Church Hall on the following dates: 15 April...

Carolyn’s Vitamin D Rich Quiche Recipe

Carolyn’s Vitamin D Rich Quiche Preparation Time: 20 minutes Baking Time: 30 to 40 minutes Serves 6 1 Tablespoon Vitamin D fortified margarine 2 Tablespoons dry breadcrumbs 6 eggs 210g can Salmon, pink or red, drained 300g can whole corn kernels, drained 1/3 cup...

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1 week ago
Alstonville Clinic

Our phones are back online now. ... See MoreSee Less

1 week ago
Alstonville Clinic

Our phone lines are down for the moment. For urgent care please come to the clinic but we hope the phone lines will be open soon. Our on call doctor is ready for acute appointments. ... See MoreSee Less

Comment on Facebook

Again?! You need to change provider

2 weeks ago
Alstonville Clinic

UPDATE. We are back up and working.

Our computers and phones are currently down. We are working to rectify this and hope to have them working soon. If you have a medical emergency please dial 000 until we have our phones back working. Sorry for any inconvenience.
... See MoreSee Less

3 months ago
Alstonville Clinic

Limited parking along The Avenue today due to further roadworks. Thanks. ... See MoreSee Less

3 months ago
Alstonville Clinic

Healthy North Coast is running a free community event exploring death, grief and end of life planning as a part of building compassionate and empowered communities with knowledge and connection.
Time: Tuesday 27th August 2-4pm
Place: Volare Cafe Alstonville Plaza
Limited Places- please register by calling Christine Howard on 0429727449
Or email her via choward@hnc.org.au
... See MoreSee Less

Healthy North Coast is running a free community event exploring death, grief and end of life planning as a part of building compassionate and empowered communities with knowledge and connection. 
Time: Tuesday 27th August 2-4pm
Place: Volare Cafe Alstonville Plaza
Limited Places- please register by calling Christine Howard on 0429727449
Or email her via choward@hnc.org.au
3 months ago
Alstonville Clinic

Photos from Alstonville Clinic's post ... See MoreSee Less

Image attachment
4 months ago
Alstonville Clinic

Healthy North Coast (HNC) and the Northern NSW Local Health District are running a morning tea information session to better inform and empower the community around planning for end-of-life.

Place: Crowley Care, Ballina
Time: 10am-12pm Thursday 8th August
Register if possible: via scanning QR code on poster attached

Representatives from NSW Trustee and Guardians and the Local Palliative Care team will be available to answer questions associated with the legal and quality of life aspects of this time in our lives, including Advanced Care Planning and getting your affairs in order.

Advanced Care Directives (ACD) are an important way of letting people know your preferences about your healthcare and treatment in case you are seriously ill or injured and not able to make decisions.
Making an ACD is an important part of Advanced Care Planning.
Your GP/Nurse can help you make an ACD.
Adults of all ages should consider making an ACD.

This link also gives you information about making an ACD:

www.health.nsw.gov.au/patients/acp/Publications/acd-form-info-book.pdf

HNC is also planning an Alstonville afternoon tea with some more casual discussion surrounding these issues, later in August, and we will keep you updated about this.
... See MoreSee Less

Healthy North Coast (HNC) and the Northern NSW Local Health District are running a morning tea information session to better inform and empower the community around planning for end-of-life. 

Place: Crowley Care, Ballina
Time: 10am-12pm Thursday 8th August
Register if possible: via scanning QR code on poster attached

Representatives from NSW Trustee and Guardians and the Local Palliative Care team will be available to answer questions associated with the legal and quality of life aspects of this time in our lives, including Advanced Care Planning and getting your affairs in order.

Advanced Care Directives (ACD) are an important way of letting people know your preferences about your healthcare and treatment in case you are seriously ill or injured and not able to make decisions.
Making an ACD is an important part of Advanced Care Planning.
Your GP/Nurse can help you make an ACD.
Adults of all ages should consider making an ACD. 

This link also gives you information about making an ACD:

https://www.health.nsw.gov.au/patients/acp/Publications/acd-form-info-book.pdf

HNC is also planning an Alstonville afternoon tea with some more casual discussion surrounding these issues, later in August, and we will keep you updated about this.
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See more news on our Facebook page

Our Alstonville Clinic Team

Title Address Description
Alstonville Clinic
61 Main St, Alstonville NSW 2477, AustraliaAlstonville Clinic,

61 Main St

Alstonville

02 66280505

The Annexe
4 The Avenue, Alstonville NSW 2477, Australia

Your Medical Home

The Alstonville Clinic is accountable for the care of you and your family for all your health needs

Accessibile Care

All our patients with acute care needs can be seen by seen by one of our doctors each day.

Routine appointments can also be scheduled with any of our doctors at any time in the future. Patients with long term and more complex conditions are managed proactively through our ‘Annexe’ chronic conditions stream.

For exisiting patients of our clinic, our ‘on call’ doctor is available 24 hours for urgent phone advice or consultation.

Person Centred Care

Our clinic focuses on the health needs of our patients. We understand that people and their families benefit from support to improve their ability to manage their own health wherever possible. We adopt a shared decision making approach.

We have a Patient Advisory Group to inform us about areas where we can improve.

Comprehensive Care

Our team includes general practitioners with a comprehensive set of skills, registered nurses, chronic condition managers, and allied health..

The clinic has served the Alstonville Community for more than fifty years, and many of our doctors have been here for more than twenty years.

Coordinated Care

We aim to ensure that all our patients can access the care team they need to best manage their health. The Clinic has strong partnerships with local specialists, physiotherapists, psychologists, exercise physiologist, podiatrists and other health providers.

For patients with more complex needs, our ‘care manager’ at the Annexe assists in coordinating their care.

Quality and Safety

Our clinic is committed to continuous quality improvement, and is nationally recognised as a leading practice.

Our Patient Safety program acknowledges that their is always capacity to improve our care, and we endeavour to make our systems as safe as possible.

All our doctors participate in Professional Development Programs and are Fellows or Members or Registrars of the Royal Australian College of General Practitioners.

Our Fees

Fees are calculated using a standard ‘gap’ above the medicare rebate. The charge will be more for more procedures and longer appointments, but the out of pocket gap will be the same. For patients who have registered their banking details with medicare, we can arrange for the medicare rebate to be automatically transferred back into your account, usually overnight.

Some consultations, including specific care planning appointments at the Annexe, and children aged 5 years and under, are charged directly to medicare, and incur no gap.

If you are unsure, or have difficulties in meeting your bill, you should ask the receptionist or the doctor.

General Practice Australia

The Alstonville Clinic has the highest level accreditation with General Practice Australia

NCPHN

The Alstonville Clinic participates in the North Coast Primary Health Network medical home program.

APCC

The Alstonville Clinic was a founding participant in the Australian Primary Care Collaboratives

ACMH

Partner practice of The Australian Centre for the Medical Home