
Phone
(02) 66280505
Results (02) 6628 0950
Book Online
Fax
Privacy
Hours
8.30 am – 5.00pm Mon-Fri
9.00am – 11.00am Saturday
‘On call’ other hours
Express Clinic
For repeat prescriptions, please call between 8.30am and 9am.
See below for more details
Address

Our Services

Health and Wellness
Routine check ups, screening, improved lifestyle and fitness

Chronic Disease
Systematic management of long term conditions such as diabetes, heart disease, kidney disease, lung disease and osteoarthritis

Urgent Care
Our acute care service caters for any illness or injury in our regular patients requiring on-the-day care

Elderly health
Support for elderly patients including visits to residential aged care and help with accessing my aged care

Mother and Baby
Shared antenatal care and newborn health checks

Home Visits
24 Hr On Call with home visits available when required in our area for regular patients

Children's Health
Immunisations, check ups, illness and behavioural issues in kids

Skin cancer surgery
Skin cancer checks and surgery for skin lesions

Sports Medicine
Injuries, exercises, fitness and rehabilitation

Workplace Health
Management of workplace injuries and Workcover claims of all types

On Call
24hr phone advice and after hours consultations in surgery or at home if required for urgent conditions

Travel Medicine
Advice and immunisations for people travelling overseas. We are a regsitered Yellow Fever Vaccination centre.

Women's Health
Contraception, conception, antenatal shared care, and menopausal symptoms

Men's Health
Supporting optimal men’s health though every age

Mental Health
Richer and more meaningful lives for people struggling with thoughts and feelings

Dietetics
We have a dietician on our team who can assist with weight loss, food intolerances, allergies, and eating for health

Urgent Care and After Hours Care
One of our doctors is always ‘on-call’ and available to patients of the clinic 24 hours a day for urgent medical attention or advice.
If you call the clinic outside of normal hours, a recorded message will contain the after hours number of the on-call doctor. Sometimes it can be helpful just to get advice from someone you know. If you or your family member need to be seen, the doctor may open up the clinic and consult with you there, or visit you at home.
In medical emergencies the ambulance should be called on 000 immediately, before also calling the on-call doctor.
If for some reason the on-call doctor cannot be reached and urgent care is required, the nearest accident and emergency centre is at Lismore Base Hospital or Ballina District Hospital.
The charge for after hours visit is available below.
Making an appointment
For urgent or acute appointments, where you have an illness, injury or condition that needs to be seen today, ring
02 6628 0505 (24 hours)
Routine appointments can be booked online
Repeat Prescriptions and the Express Clinic
If you need a repeat prescription for a regular medication that we have previously prescribed, please ring the clinic on 02 66280505 between 8.30am and 9.00am. Please note that this repeat prescription service is not available for pain medication and sleeping tablets, and you must have been seen for a face to face consultation in the clinic in the last 12 months. If you are not eligible, or requires a pain medication or sleeping tablet, you will need a routine face to face appointment.
MyMedicare is a new federal government program that enable patients to register with a particular general practice of their choice.
MyMedicare patients will have access to:
- greater continuity of care with your registered practice, improving health outcomes
- longer Medicare Benefit Scheme (MBS) funded telehealth consultations with your GP
- triple bulk billing incentive for longer MBS telehealth consultations for children under 16, pensioners, and concession card holders
- more regular visits from your GP and better care planning for people living in a residential aged care home
Start the registration process in your Medicare Online Account or Express Plus Medicare Mobile app.
Clinic News
See more news on our Facebook page
Our Alstonville Clinic Team
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Tony has been a partner GP at the Alstonville Clinic since 1993. His alternative calling was as a magician. He was the Sydney University Medical Society Donkey Kong Champion in 1983, and RACGP GP of the Year in 2012. He has two sons and two daughters. As a long time rugby coach for Lismore City and a Wallabies supporter, he is trying to learn resilience.Luke has been a partner at Alstonville Clinic since 2015. He also enjoys teaching junior doctors who are going through GP training. He grew up on the north coast and loves living back here again with his wife and tribe of five mischievous children. He is often spotted running with his double running pram and spends many a late night planting vegetables by head-torch. Two of the things on his bucket list include planting a rainforest on his 10 acres that can rival Dr Leslie's, and to finally complete his A.Mus in Piano which he has been saying he will complete since he was 17!Dr Vicki Liu has enjoyed life in the Northern Rivers since 2009, after completing her B. Medical Science (Honours) at Sydney University and then a Graduate Medical degree (MBBS) at University of QLD. She completed her Diploma of Obstetrics and Gynaecology at Lismore Base Hospital and has been part of the team at Alstonville Clinic since 2011. She enjoys all aspects of General Practice and is certified to insert the Implanon and Mirena. In her 'spare' time she usually ends up chasing her escapee cows around the locality, and juggles work with looking after three kids, with the occasional spot of hockey, hiking, and playing musical instruments.Alison has cared for the community of Alstonville for more than 20 years. When not here, you will probably find her at the Ballina Hockey Club, where she is a life member and 'the pride of hockey'. She gets to play sport with her three daughters!Josh came to Alstonville Clinic in 2014 as a GP Registrar and has been with the Clinic ever since passing his Fellowship examination (with flying colours). When not at the clinic, you'll have trouble keeping up with Josh, on his bike or chasing his young son Silas.Caitlin joined the Alstonville Clinic as a registrar in February 2018. She has a degree in Advertising, Film & Television production (QUT 2008) which was incredibly useless for her postgraduate degree in Medicine (Griffith University 2012). She quite likes medicine and might keep doing it for the next few decades.Dr Anika Strahan moved to Alstonville in 2018 with her husband and four young children. After attending university in Brisbane and then doing both hospital training and GP training in Sydney, she has eagerly decided to settle in this beautiful area. Outside of work, Anika enjoys spending time exploring the coastline with her family, watching and also playing sport with the kids and dabbling in farm life. Anika really loves all areas of general practice and especially working in the close knit Alstonville community.After graduating from Alstonville High Tom bounced around the country to study and work. It took him over a decade to realise he was silly to leave and is now sensibly back with his equally silly wife. His favourite books are the Sherlock Holmes series and he can’t think of a better job than chatting to people all day and trying to untangle the mysteries of life and the human body. Tom’s splits his spare time evenly between surfing, drinking coffee, and repairing things his dog has broken.Justin joins us after 6 years on the Gold Coast, where he completed a Doctor of Medicine at Griffith University and did his internship at GC University Hospital, Robina and Logan Hospitals. He undertook his initial medical training in Canada, however he hopes to obtain Australian citizenship in future. He has now chosen to specialise in general practice as he is keen to see positive health outcomes in his local community. Justin enjoyed both the beach lifestyle and the plentiful sunshine on the Gold Coast and has now moved to the northern NSW area to further explore this beautiful part of the world, in particular, the local golf courses.
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Janeen is the practice manager and also leads the nursing team in the clinic. She has worked here since 2007. Find her bush walking with her family when she's not running the show.Wren brings her inuring experience to us from the UK via Lightening Ridge. Need an opal? or some macadamias?Lyn is a north coast local, and is a senior member of our nursing team. Find her kayaking, or more likely spoiling her grandchildren.
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Janeen is the practice manager and also leads the nursing team in the clinic. She has worked here since 2007. Find her bush walking with her family when she's not running the show.Welcome to the Alstonville Clinic! Our solutions focused reception team are the main liaison point between patients and our nurses, doctors and allied health providers. If you have a question, please ask one of our friendly reception staff for assistance. Accounts - Angela Marriott, Karan Tucker... Receptionists - Kerrilee Brown, Regan Vidler, Sue Bryant, Narelle Clark, Jodie Dardengo, Julie Spinks, Fiona Toghill.
Title Address Description Alstonville Clinic61 Main St, Alstonville NSW 2477, Australia Alstonville Clinic,
61 Main St
Alstonville
02 66280505
The Annexe4 The Avenue, Alstonville NSW 2477, Australia Your Medical Home
The Alstonville Clinic is accountable for the care of you and your family for all your health needs
Accessibile Care
All our patients with acute care needs can be seen by seen by one of our doctors each day.Routine appointments can also be scheduled with any of our doctors at any time in the future. Patients with long term and more complex conditions are managed proactively through our ‘Annexe’ chronic conditions stream.
For exisiting patients of our clinic, our ‘on call’ doctor is available 24 hours for urgent phone advice or consultation.
Person Centred Care
Our clinic focuses on the health needs of our patients. We understand that people and their families benefit from support to improve their ability to manage their own health wherever possible. We adopt a shared decision making approach.We have a Patient Advisory Group to inform us about areas where we can improve.
Comprehensive Care
Our team includes general practitioners with a comprehensive set of skills, registered nurses, chronic condition managers, and allied health..The clinic has served the Alstonville Community for more than fifty years, and many of our doctors have been here for more than twenty years.
Coordinated Care
We aim to ensure that all our patients can access the care team they need to best manage their health. The Clinic has strong partnerships with local specialists, physiotherapists, psychologists, exercise physiologist, podiatrists and other health providers.
For patients with more complex needs, our ‘care manager’ at the Annexe assists in coordinating their care.
Quality and Safety
Our clinic is committed to continuous quality improvement, and is nationally recognised as a leading practice.Our Patient Safety program acknowledges that their is always capacity to improve our care, and we endeavour to make our systems as safe as possible.
All our doctors participate in Professional Development Programs and are Fellows or Members or Registrars of the Royal Australian College of General Practitioners.
Our Fees
Fees are calculated using a standard ‘gap’ above the medicare rebate. The charge will be more for more procedures and longer appointments, but the out of pocket gap will be the same. For patients who have registered their banking details with medicare, we can arrange for the medicare rebate to be automatically transferred back into your account, usually overnight.
Some consultations, including specific care planning appointments at the Annexe, and children aged 5 years and under, are charged directly to medicare, and incur no gap.
If you are unsure, or have difficulties in meeting your bill, you should ask the receptionist or the doctor.
Standard
Bill is medicare rebate + 'gap' payment$48 gap- The full amount for your consultation is payable on the day of service. The standard out of pocket gap for consultations at the Alstonville Clinic is $48. The charge for a service therefore will be the rebate provided by Medicare plus an additional $48. Currently, the charge for a standard consultation is $90.85, of which $42.85 is available as a rebate from Medicare.
- A discounted out of pocket gap of $36 is available for Health Care Card holders and people on a Commonwealth pension. The discounted charge for a standard consultation is $78.85
- Additional services, such as biopsies, ECGs or spirometry, will be charged as ‘Medicare rebate only’, so there is no additional gap payment.
Some services, such as surgical procedures or infusions, application of a plater cast,and insertion of a Mirena IUCD, may attract an additional, non-rebatable fee. Please check with reception when booking your appointment.
- Home Visits (In Hours) have an $80 out of pocket gap.
Children 5 years and under
Children are 'bulk billed'$0- Children aged 5 and under have no gap payment for all appointments in normal surgery hours.
- The full amount of the consultation will be directly billed from Medicare and no payment will be required on the day.
- After hours consultations for children have the usual after hours gap fee.
After Hours
For exisiting patients only$100 gap- For existing patients of the clinic, a ‘doctor-on-call’ is available for urgent advice and consultation after normal surgery hours.
- After hours consultations are charged at the Medicare rebate plus an additional maximum $100 gap, so patients will be at most $100 out of pocket.
- An invoice for the total amount will be sent during normal business hours after the consultation. There is no need to pay on the day, and the rebate portion of the fee can be claimed back from Medicare before paying your account.
General Practice Australia
The Alstonville Clinic has the highest level accreditation with General Practice AustraliaNCPHN
The Alstonville Clinic participates in the North Coast Primary Health Network medical home program.APCC
The Alstonville Clinic was a founding participant in the Australian Primary Care CollaborativesACMH
Partner practice of The Australian Centre for the Medical Home
These prescription glasses were left behind at our clinic yesterday. Please contact reception on 66280505 if they belong to you. ... See MoreSee Less
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Our Flu Vaccine Clinics for existing patients who qualify under the National Immunisation Program for free influenza vaccines (see below) are able to be booked online
vax.alstonville.clinic/
Or you can call the clinic if you are unable to book online.
Clinics are to be held 9-11am on:
Saturday 3rd May,
Saturday 10th May,
Saturday 17th May,
Saturday 24th May,
At the Uniting Church Hall across the road from the clinic.
Please talk to your doctor if you are unsure if you qualify for free flu vaccines. There are private ones also available if you do not qualify through our main clinic with bookings through the nurses. ... See MoreSee Less
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There are some Telstra mobile and landlines that are not working at present. If you are unable to get through to the clinic please present to us. ... See MoreSee Less
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We hope everyone stayed safe and dry over the weekend. We will be open from tomorrow morning - Monday 10th March - as per usual. Thank you for your understanding these past few days. ... See MoreSee Less
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With the expected landfall of Cyclone Alfred now Saturday morning, we have made the difficult decision to make the SATURDAY MORNING CLINIC tomorrow for first and foremost PHONE ADVICE to avoid doctors and staff driving through dangerous conditions. Please call the after hours line for urgent care and the doctor on call will assist your enquiries as best possible. Many of the staff have no power and intermittent phone service so we will do our best to help you. In an acute emergency please still consider the emergency departments at Ballina/Lismore Base Hospital if the on call doctor is unable to be contacted. ... See MoreSee Less
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Due to the impact of Cyclone Alfred, Alstonville Clinic will be closed on Friday 7th March to ensure the safety of both our patients and staff. Our Saturday clinic will remain open from 9am-11am for acute appointments only. The clinic will re-open on Monday 10th March. Thank you for your understanding and please stay safe.
THE ON CALL DOCTOR WILL BE AVAILABLE BY PHONE ON FRIDAY ... See MoreSee Less
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Stay safe ❤️
Stay safe everyone....
Stay safe everyone.🤗
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Please see our February Newsletter below. ... See MoreSee Less
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Wishing Sue & Lyn all the very best for their retirement. Big thank you for your assistance given to all who attended the clinic.🦋🌺💕💕
Great to have a newsletter. Thanks for your continued care & support. Welcome to new Drs. Huge thanks to Sue & Lyn. Wishing you all a great 2025. 🥰
Thank you. Great advice there.
Cheers to Sue and Lyn Congratulations 🥂 xx Megan
We are so happy to welcome Dr Lydia Fleming to our team! She is a returning local having moved back to the area after working further down the coast. She is a wonderful addition to our clinic, and her professionalism and expertise will be of great benefit to our community. ... See MoreSee Less
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What a welcome addition! So lovely to see you join the team Dr Lydia 🥹
Congratulations Dr Lydia welcome to the team work onto Alistonville we are proud of you so much and keep doing your best. keep up the amazing work
Welcome
Welcome Lydia
Welcome
Welcome 👏
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We are pleased to announce Dr Martyn Kinvig has returned to us after 6 months in Maclean and will continue to help us look after the Alstonville community with his care and professional experience, completing his final training alongside our other advanced GP registrar Dr Steven (Justin) Pannu. ... See MoreSee Less
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Welcome back Martyn!
Welcome
Welcome 👏