Results (02) 6628 0950
8.30 am – 5.00pm Mon-Fri
9.00am – 11.00am Saturday
‘On call’ other hours
For repeat prescriptions, please call between 8.30am and 9am.
See below for more details
The Clinic remains open for business
We are continuing to see our usual patients and new patients from postcode 2477 during this COVID 19 period. Please ring for an appointment. There are new arrangements regarding the waiting room and also new opportunities for Telehealth (telephone or video consultations).
Repeat Prescriptions and the Express Clinic
If you need a repeat prescription for a regular medication that we have previously prescribed, please ring the clinic on 02 66280505 between 8.30am and 9.00am. Please note that this repeat prescription service is not available for pain medication and sleeping tablets, and you must have been seen for a face to face consultation in the clinic in the last 12 months. If you are not eligible, or requires a pain medication or sleeping tablet, you will need a routine face to face appointment.
Do you need more information about COVID 19? Have you symptoms, a positive test or been a close contact?
View the information on our coronavirus page
Health and Wellness
Routine check ups, screening, improved lifestyle and fitness
Systematic management of long term conditions such as diabetes, heart disease, kidney disease, lung disease and osteoarthritis
Our acute care service caters for any illness or injury in our regular patients requiring on-the-day care
Support for elderly patients including visits to residential aged care and help with accessing my aged care
Mother and Baby
Shared antenatal care and newborn health checks
24 Hr On Call with home visits available when required in our area for regular patients
Immunisations, check ups, illness and behavioural issues in kids
Skin cancer surgery
Skin cancer checks and surgery for skin lesions
Injuries, exercises, fitness and rehabilitation
Management of workplace injuries and Workcover claims of all types
24hr phone advice and after hours consultations in surgery or at home if required for urgent conditions
Advice and immunisations for people travelling overseas. We are a regsitered Yellow Fever Vaccination centre.
Contraception, conception, antenatal shared care, and menopausal symptoms
Supporting optimal men’s health though every age
Richer and more meaningful lives for people struggling with thoughts and feelings
We have a dietician on our team who can assist with weight loss, food intolerances, allergies, and eating for health
Urgent Care and After Hours Care
One of our doctors is always ‘on-call’ and available to patients of the clinic 24 hours a day for urgent medical attention or advice.
If you call the clinic outside of normal hours, a recorded message will contain the after hours number of the on-call doctor. Sometimes it can be helpful just to get advice from someone you know. If you or your family member need to be seen, the doctor may open up the clinic and consult with you there, or visit you at home.
In medical emergencies the ambulance should be called on 000 immediately, before also calling the on-call doctor.
If for some reason the on-call doctor cannot be reached and urgent care is required, the nearest accident and emergency centre is at Lismore Base Hospital or Ballina District Hospital.
The charge for after hours visit is available below.
Making an appointment
For urgent or acute appointments, where you have an illness, injury or condition that needs to be seen today, ring 02 6628 0505 (24 hours)
To make a routine appointment, also call 02 6628 0505.
Online bookings are not currently available
Our Alstonville Clinic Team
Tony has been a partner GP at the Alstonville Clinic since 1993. His alternative calling was as a magician. He was the Sydney University Medical Society Donkey Kong Champion in 1983, and RACGP GP of the Year in 2012. He has two sons and two daughters. As a long time rugby coach for Lismore City he only managed to beat Wollongbar one one occasion! That was a day of celebration.Luke has been a partner at Alstonville Clinic since 2015. He also enjoys teaching junior doctors who are going through GP training. He grew up on the north coast and loves living back here again with his wife and tribe of five mischievous children. He is often spotted running with his double running pram and spends many a late night planting vegetables by head-torch. Two of the things on his bucket list include planting a rainforest on his 10 acres that can rival Dr Leslie's, and to finally complete his A.Mus in Piano which he has been saying he will complete since he was 17!Dr Vicki Liu has enjoyed life in the Northern Rivers since 2009, after completing her B. Medical Science (Honours) at Sydney University and then a Graduate Medical degree (MBBS) at University of QLD. She completed her Diploma of Obstetrics and Gynaecology at Lismore Base Hospital and has been part of the team at Alstonville Clinic since 2011. She enjoys all aspects of General Practice and is certified to insert the Implanon and Mirena. In her 'spare' time she usually ends up chasing her escapee cows around the locality, and juggles work with looking after three kids, with the occasional spot of hockey, hiking, and playing musical instruments.Alison has cared for the community of Alstonville for more than 20 years. When not here, you will probably find her at the Ballina Hockey Club, where she is a life member and 'the pride of hockey'. She gets to play sport with her three daughters!Josh came to Alstonville Clinic in 2014 as a GP Registrar and has been with the Clinic ever since passing his Fellowship examination (with flying colours). When not at the clinic, you'll have trouble keeping up with Josh, on his bike or chasing his young son Silas.Mike relocated to the area to join Alstonville Clinic at the beginning of 2016. The sea change has agreed with him and when not at work, Mike is often found enjoying all that the beautiful northern NSW region has to offer with his young family.Eliza trained as a registrar at the Alstonville Clinic and we are proud that she has gained all her qualifications as a Fellow of the Royal Australian College of General Practice with flying colours. She can now spend more time with her mischievous son NoahCaitlin joined the Alstonville Clinic as a registrar in February 2018. She has a degree in Advertising, Film & Television production (QUT 2008) which was incredibly useless for her postgraduate degree in Medicine (Griffith University 2012). She quite likes medicine and might keep doing it for the next few decades.Dr Anika Strahan moved to Alstonville in 2018 with her husband and four young children. After attending university in Brisbane and then doing both hospital training and GP training in Sydney, she has eagerly decided to settle in this beautiful area. Outside of work, Anika enjoys spending time exploring the coastline with her family, watching and also playing sport with the kids and dabbling in farm life. Anika really loves all areas of general practice and especially working in the close knit Alstonville community.After graduating from Alstonville High Tom bounced around the country to study and work. It took him over a decade to realise he was silly to leave and is now sensibly back with his equally silly wife. His favourite books are the Sherlock Holmes series and he can’t think of a better job than chatting to people all day and trying to untangle the mysteries of life and the human body. Tom’s splits his spare time evenly between surfing, drinking coffee, and repairing things his dog has broken.Rashid is born and bred Northern Rivers. He has been working on the Central Coast for the last few years as an Emergency Medicine doctor. He is undertaking specialist general practice training and has returned with his family to the region.
Janeen leads the nursing team in the clinic. She has worked here since 2007. Find her bush walking with her family when she's not running the show.Wren brings her inuring experience to us from the UK via Lightening Ridge. Need an opal? or some macadamias?Lyn is a north coast local, and is a senior member of our nursing team. Find her kayaking, or more likely spoiling her grandchildren.
Helen joined Alstonville Clinic in 2011, bringing with her a wealth of experience in administration and business management. She has a B.A (Psych) from UNSW, a Grad Dip in Business Management through SCU, and a keen interest in ergonomics and innovation, so is always looking for ways to improve our practice. When not at the Clinic, Helen is often found at the hockey turf - playing, coaching and umpiring.Welcome to the Alstonville Clinic! Our solutions focused reception team are the main liaison point between patients and our nurses, doctors and allied health providers. If you have a question, please ask one of our friendly reception staff for assistance. Accounts - Angela Marriott, Karan Tucker... Receptionists - Kerrilee Brown, Regan Vidler, Sue Bryant, Narelle Clark, Jodie Dardengo, Julie Spinks, Fiona Toghill.
Title Address DescriptionAlstonville Clinic 61 Main St, Alstonville NSW 2477, Australia Alstonville Clinic,
61 Main St
02 66280505The Annexe
4 The Avenue, Alstonville NSW 2477, Australia
Your Medical Home
The Alstonville Clinic is accountable for the care of you and your family for all your health needs
Accessibile CareAll our patients with acute care needs can be seen by seen by one of our doctors each day.
Routine appointments can also be scheduled with any of our doctors at any time in the future. Patients with long term and more complex conditions are managed proactively through our ‘Annexe’ chronic conditions stream.
For exisiting patients of our clinic, our ‘on call’ doctor is available 24 hours for urgent phone advice or consultation.
Person Centred CareOur clinic focuses on the health needs of our patients. We understand that people and their families benefit from support to improve their ability to manage their own health wherever possible. We adopt a shared decision making approach.
We have a Patient Advisory Group to inform us about areas where we can improve.
Comprehensive CareOur team includes general practitioners with a comprehensive set of skills, registered nurses, chronic condition managers, and allied health..
The clinic has served the Alstonville Community for more than fifty years, and many of our doctors have been here for more than twenty years.
We aim to ensure that all our patients can access the care team they need to best manage their health. The Clinic has strong partnerships with local specialists, physiotherapists, psychologists, exercise physiologist, podiatrists and other health providers.
For patients with more complex needs, our ‘care manager’ at the Annexe assists in coordinating their care.
Quality and SafetyOur clinic is committed to continuous quality improvement, and is nationally recognised as a leading practice.
Our Patient Safety program acknowledges that their is always capacity to improve our care, and we endeavour to make our systems as safe as possible.
All our doctors participate in Professional Development Programs and are Fellows or Members or Registrars of the Royal Australian College of General Practitioners.
Fees are calculated using a standard ‘gap’ above the medicare rebate. The charge will be more for more procedures and longer appointments, but the out of pocket gap will be the same. For patients who have registered their banking details with medicare, we can arrange for the medicare rebate to be automatically transferred back into your account, usually overnight.
Some consultations, including specific care planning appointments at the Annexe, and children aged 5 years and under, are charged directly to medicare, and incur no gap.
If you are unsure, or have difficulties in meeting your bill, you should ask the receptionist or the doctor.
StandardBill is medicare rebate + 'gap' payment$43 gap
- The full amount for your consultation is payable on the day of service. The standard out of pocket gap for consultations at the Alstonville Clinic is $43. The charge for a service therefore will be the rebate provided by Medicare plus an additional $43. The charge for a standard consultation is $82, of which $39.10 is available as a rebate from Medicare.
- Discounts are available for Health Care Card holders and people on a Commonwealth pension.
- Additional services, such as biopsies, ECGs or spirometry, will be charged as ‘Medicare rebate only’, so there is no additional gap payment.
Some services, such as elective and cosmetic procedures or infusions, and insertion of a Mirena IUCD, may attract an additional, non-rebatable fee. Please check with reception when booking your appointment.
Children 5 years and underChildren are 'bulk billed'$0
- Children aged 5 and under have no gap payment for all appointments in normal surgery hours.
- The full amount of the consultation will be directly billed from Medicare and no payment will be required on the day.
After hours consultations for children have the usual after hours gap fee.
After HoursFor exisiting patients only$80 gap
- For existing patients of the clinic, a ‘doctor-on-call’ is available for urgent advice and consultation after normal surgery hours.
- After hours consultations are charged at the Medicare rebate plus an additional maximum $80 gap, so patients will be at most $80 out of pocket.
- An invoice for the total amount will be sent during normal business hours after the consultation. There is no need to pay on the day, and the rebate portion of the fee can be claimed back from Medicare before paying your account.
General Practice AustraliaThe Alstonville Clinic has the highest level accreditation with General Practice Australia
NCPHNThe Alstonville Clinic participates in the North Coast Primary Health Network medical home program.
APCCThe Alstonville Clinic was a founding participant in the Australian Primary Care Collaboratives
ACMHPartner practice of The Australian Centre for the Medical Home
UPDATE: The Clinic will be open Saturday morning between 9.00-11.00am for patients requiring urgent medical care.
Alstonville Clinic will be closed for the Easter break from Friday 7th April and will reopen at 8.30am Tuesday 11th April (phone lines open from 8am).
The on call doctor can be contacted during this time on 6628 0505 for urgent medical care and advice.
Wishing you all a safe & happy Easter! ... See MoreSee Less
Comment on Facebook
Happy Easter everyone, enjoy your time off
Happy Easter 🐣
Flu vax bookings now open for our April and May flu vax clinics!
Free influenza vaccines are available through the National Immunisation Program for the following groups:
* Aboriginal and Torres Strait Islanders aged 6 months and over
* Children aged 6 months to under 5 years
* Pregnant women at any stage of pregnancy
* People aged 65 years and over
* People aged 6 months or over who have certain medical conditions (at higher risk of getting serious disease)
Book into one of our flu vax clinics at the Uniting Church Hall:
Sat 15 April 9am - 11am
Sat 22 April 9am - 11am
Sat 29 April 9am - 11am
Sat 6 May 9am - 11am
You can book online at vax.alstonville.clinic or call our reception team on 6628 0505.
Private flu vaccines are available for $20 each - call our reception team on 6628 0505 to book in with our nurses. ... See MoreSee Less
Comment on Facebook
Photos from International Women's Development Agency - IWDA's post ... See MoreSee Less
Comment on Facebook
We'd like to acknowledge the incredible group of women we have working at our practice - from the women who greet you on your arrival, our manager and back office team, through to our caring nursing unit, our dietitian and our 6 amazing female GPs.
We #EmbraceEquity wholeheartedly!! There are no barriers to what these wonderful women can and have achieved. We are lucky to have them as part of our community!
#IWD2023 ... See MoreSee Less
Comment on Facebook
Very special practice. 🌺🌺🌺🌺🌹🌹🌹🌹❤️❤️😁🌼💐🥀🌻🌾☘️🌵🌷
Agree wholeheartedly. Amazing ladies. Huge Thank you. 🤗
What a great bunch they are xxx
Thank you ladies.
View more comments
A huge welcome to our two new doctors - Dr Courtney-Anne Blackhall and Dr Rashid Habib.
Dr Habib grew up locally and is happy to be returning to the area with his young family.
Dr Blackhall has settled in the area and hopes to one day be considered a local as well. ... See MoreSee Less
Comment on Facebook
Welcome to the best Doctors practice
Couldn't have picked a better practice, they are all very special there. 🌹🌹🌹
Welcome Doctors hope you enjoy your stay in Alstonville
Hooray Dr Courtney Anne! 💗
Welcome to a great area
Welcome 🤗 new doctors
Welcome to you both.
Welcome to you both 😊
Welcome to our lovely area 😀
Had a consult with Dr Rasheed myself last week
Welcome to a great practice and a great area.
View more comments
... See MoreSee Less
Comment on Facebook
Best clinic, nurses and doctors. Thank you for your services
A fabulous group of ladies.
Looking great ladies
Lovely photo ladies
Beautiful ladies ☺️❤️❤️❤️❤️❤️❤️☺️ Miss you
Beautiful photo ladies ❤️
Looking good 👍
View more comments
As of Monday 13 February, 2023, masks will become optional for patients, unless you have symptoms that may be contagious (see below) or you have been in close contact with someone diagnosed with Covid-19.
If you have been a close contact of someone with Covid or have any of the following symptoms, please wear a mask to your appointment and advise staff when you are booking, or prior to your arrival at the Clinic.
- sore throat
- runny nose or congestion
- fever (temp over 38 degrees)
- gastro/upset stomach
If you prefer for the doctor or nurse to wear a mask during your consultation with them, they will do so on request, if not already masked up.
Wearing a face mask can help protect you and those around you. Face masks can stop viruses spreading in the air when you talk, cough, sneeze and laugh, which lowers your chance of spreading or catching a virus.
We appreciate the mask-wearing efforts of our community to date and believe this has helped in keeping our workplace operational during these last few years. Some of our staff will continue to wear masks, however mask wearing will also be optional for staff. ... See MoreSee Less
Comment on Facebook
Enrol today - Understanding Dementia Course opens 7 February 2023
This FREE course is suited to everyone - whether you are an individual with an interest in brain health and want to understand more about dementia, or an allied health professional, clinician, aged care service provider or health policy professional.
Enrol Today mooc.utas.edu.au/course/31 ... See MoreSee Less
Comment on Facebook
Happy new year to one and all!
If you have been waiting to book a routine appointment or a care plan with your regular GP, we now have appointments available in February.
We had hoped to have March appointments available by now as well, however unplanned absences have led to significantly reduced staffing over the last few weeks.
Thank you for your patience and understanding - we will let you know when March appointments are open for booking. ... See MoreSee Less
Comment on Facebook